Troubleshooting, Malfunctions, Possible causes / Solutions

Troubleshooting

GB If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

Malfunctions:	Possible causes / Solutions:
The internal light does not	•	The plug has not been inserted into the electrical socket, or not far
illuminate.		enough to make contact, or there is no power in the house.
The refrigerator and the freezer do	•	The doors do not close properly or the seals are damaged.
not cool well.	•	The doors are opened too frequently.
	•	The TEMPERATURE ADJUSTMENT knob is not in the correct position
	•	The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is	•	The TEMPERATURE ADJUSTMENT knob is not in the correct position.
beginning to freeze.	•	The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.	•	The door is not closed properly or is continuously opened.
	•	The outside ambient temperature is very high.
The appliance makes a lot of noise.	•	The appliance has not been installed on a level surface (see
		Installation).
	•	The appliance has been installed between cabinets that vibrate and
		make noise.
	•	The internal refrigerant makes a slight noise even when the
		compressor is off. This is not a defect, it is normal.
The back wall of the refrigerator unit	•	This shows the appliance is operating normally.
is covered in frost or droplets of
water.
There is water at the bottom of the	•	The water discharge hole is blocked (see Maintenance).
refrigerator.