Xircom RM56V1 manual Windows 95 and 98 Troubleshooting

Windows 95 and 98 Installation 2-3

Windows 95 and 98 Troubleshooting

Review this section if any of the following problems occur:

•Modem initialization errors occur when attempting to dial- out using a communications application.

•Connection fails or other problems occur.

It may be necessary to define a modem type within your commu- nications application. If the Xircom modem is not listed, choose a “Generic Hayes compatible” device.

If your computer is equipped with an infrared communications port, you may need to disable this port. These ports often use COM port resources required for other communications devices. Disable the infrared port both in the computer’s CMOS or BIOS setup program and the Windows Device Manager, as follows:

1Some computers use a hardware setup utility to configure the infrared port in the BIOS. See your computer documentation.

2To disable the infrared communications port in Windows, go to Device Manager tab under System in the Control Panel.

3Double-click the Ports (COM & LPT) entry and the IR Serial Port entry. Remove the check mark under Device Usage. (Note: In Windows 95 version 950b or later check the “Disable in this Hardware Profile” option to disable the device.)