Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm
Symptoms | Cause | Correction |
|
|
No power | The power plug is disconnected | Connect the power plug into the wall outlet |
|
|
|
|
|
|
|
| The TV is not set to receive DVD | Select the appropriate video input mode on the TV so the |
|
|
| signal output | picture from the DVD player appears on the TV screen |
|
|
| English | |||
| with the TV |
|
| |
No picture | The video cable is not connected | Connect the video cable into the jacks securely. Refer to |
|
|
| securely. |
|
| |
| The DVD video mode is not matched | Connecting to a TV (page 10) |
|
|
|
|
|
|
|
| The audio cable is not connected | Connect the audio cable into the jacks. |
|
|
| securely. |
|
| |
|
|
|
| |
| The power of the equipment |
|
|
|
No sound | connected with the audio cable is | Turn on the equipment connected with the audio cable |
|
|
turned off. |
|
|
| |
| The setting of output sound type is | Set the audio setting correctly. |
|
|
| not correct |
|
| |
|
|
|
| |
| The disc is dirty. | Eject the discs and clean it. |
|
|
|
|
|
|
|
| It is in fast forward or fast reverse | Sometimes a small amount of picture distortion may appear. |
|
|
The playback | playback. | This is not malfunction. |
|
|
picture has |
|
|
|
|
The copy protection effect. | Connect the DVD player to the TV directly. |
|
| |
occasional |
|
| ||
|
|
|
| |
| No disc is inserted. | Insert a disc. |
|
|
|
|
|
|
|
Brightness is | An un playback disc is inserted. The | Check the disc type and color system. Place the disc with |
|
|
unstable or noises |
|
| ||
disc is placed upside down. The disc | the playback side down. Place the disc on the disc tray |
|
| |
are produced on |
|
| ||
is not placed within the guide. | correctly inside the guide. |
|
| |
playback pictures |
|
| ||
|
|
|
| |
|
|
|
|
|
The DVD player | A menu is on the TV screen. | Press the SETUP button to turn off the menu screen. |
|
|
does not start |
|
|
|
|
The parental lock function is set. | Cancel the parental lock function or change the parental. |
|
| |
Playback. |
|
| ||
| Power supply fluctuations or other | Turn the power on or off with the POWER button. Or |
|
|
| abnormalities such as static |
|
| |
Buttons do not work | disconnect the power plug and insert it into the wall outlet |
|
| |
electricity may interrupt correct |
|
| ||
| again. |
|
| |
| functions. |
|
| |
|
|
|
| |
| The remote control is not pointed at | Point the remote control at the remote sensor of the DVD |
|
|
The remote control | the remote sensor of the DVD player. | player |
|
|
|
|
|
| |
The remote control is too far from the | Operate the remote control within |
|
| |
does not work |
|
| ||
Properly | DVD player | about 7 m. |
|
|
| The batteries in the remote control | Replace the batteries with new ones |
|
|
| are exhausted. |
|
| |
|
|
|
| |
|
|
|
|
|
No picture on |
|
|
|
|
screen, a blue |
| 1) please make sure that there is no media in the drive, |
|
|
picture, a running |
| because otherwise the button have no function. |
|
|
picture, a green | I/P key pressed by accident. | 2) connect the player with Scart on the TV and switch on |
|
|
picture, a distorted |
| both devices |
|
|
picture and a two- |
| 3) press one time the I/P button on the front of the player. |
|
|
part picture. |
|
|
|
|
15
