Troubleshooting
The sound is not clear or the instru- ment plays out of tune
Take the instrument to your dealer for repair.
The problem may be related to the pads.
•The pads may not be aligned with the tone holes.
➞Do not apply pressure to the keys. Also, when placing the saxophone in the case, make sure that there is nothing placed on the instrument.
•The pad’s surface is torn.
➞Sand or dust can easily collect on pads when performing outdoors. Clean thoroughly after playing.
•The pad does not open sufficiently.
➞Excessive pressure on the keys may result in damage to the keys or removal of the felts under the keys, which can cause the instrument to play out of tune. Please treat the instrument with care.
Soldered joints become loose
Take the instrument to your dealer for repair.
Solder can break off if the case is closed when there is something placed on the key guards, or from shock due to dropping the instrument, etc. Be careful and treat the instrument with care.
Mouthpiece is difficult to attach to the neck
Apply some cork grease to the neck cork, and try pushing the mouthpiece onto the neck two or three times. Forcing the mouthpiece onto the neck without cork grease may result in dam- age to the cork. Make sure the cork is properly greased.
The keys do not move or are stiff
If the key is bent, take the instrument to your dealer for repair.
Keys can become bent if excessive force is placed on the key mechanism, if the instrument is dropped, or if the case is closed with some- thing placed on the instrument.
When you’re finished playing the instrument,
place it in the case making sure that there is nothing in the case that will apply pressure to the instrument when the case is closed. During assembly, do not apply unnecessary pressure on the keys. Also, be careful how you hold the in- strument in the intervals between performance.
If a spring has become dislodged, return- ing it to its proper position may correct the problem.
During maintenance, a spring might become dislodged when wiping the instrument with a cloth. Please be careful.
The keys are noisy
Take the instrument to your dealer for repair.
One of the following may be the source of the problem.
•The cork or felt on the keys has fallen off, torn, or become thin.
➞Make sure that corks or felts have not fallen off.
•The instrument may have been dropped or bumped causing keys to touch or come into contact with the body.
➞Make sure that the instrument is placed in the case after playing. Also, be careful how you hold the instrument in the intervals between performance.
•Key mechanisms are worn.
➞To prevent keys from becoming worn, apply key oil about once a month
•The screws are loose.
➞Woodwind instruments have many screws and they become loose from time to time. Always check for loose screws and tighten.
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