Yamaha CRW2200IX manual Disc is not loaded

Troubleshooting

The disc is not loaded.

●Does the drive automatically open the disc tray to eject the disc?

If so, go to the previous symptom, “The disc keeps being ejected.” (→P. 24)

●Are you attempting to load a disc supported by the drive? Make sure that the disc is supported by the drive. (→P. 34)

●Has dust or dirt collected on the disc surface?

If so, clean the disc surface using an air spray or by wiping using a lint-free cloth. Remember to wipe the surface from the center of the disc to the edge.

Be careful not to scratch it.

●Does the drive accept other discs (audio CD, CD-ROM, etc.)?

If the drive does not accept a specific disc, the disc itself must be the problem. Check for scratches, warping, or other reasons. The drive may also fail to load even a supported disc if the disc is written improperly. However, blank discs cannot be played.

●For Macintosh users

If extension files supporting the drive are not installed, the disc cannot be mounted or read.

Extension files are included in the CD writing software.

For details, refer to the documentation that came with your CD writing software.

●Does the LED light properly when the disc is loaded?

The LED should flash green for a moment after the disc is loaded. It will change to a steady green when the disc is properly recognized. (→P. 33)

If the LED activity is normal and the drive does not accept a specific disc, the disc itself must be the problem. Check for scratches, warping, or other reasons.

If you load several types of disc and the LED on the front panel remains orange (indicating that the disc is not recognized), consult your nearest Yamaha dealer for repair.

The drive ejects or fails to read the disc, or the LED on the front panel remains lit in orange after the disc has been loaded (meaning that the disc has not been recognized). (→P. 33)

●Disconnect the IEEE1394 interface cable from your drive but leave the AC adapter connected. Now try loading the disc. If a specific disc is automatically ejected or not loaded, that disc has a problem. If the drive does not accept any supported discs (and the LED remains orange), consult your nearest Yamaha dealer for repair.

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