TROUBLESHOOTING

iPod/iPad

Note

In case of a transmission error without a status message appearing in the front panel of this unit, check the connection to your iPod/iPad (see page 5).

Status message

Cause

Remedy

Page

iPod Connecting

This unit is in the middle of recognizing

If the message continues to appear in the front panel

5

iPod Charging

the connection with your iPod.

display, disconnect and connect the iPod again.

 

 

 

 

 

Unknown iPod

There is a problem with the signal path

Connect the iPod again.

5

 

from your iPod to this unit.

 

 

 

 

 

 

 

The iPod being used is not supported by

Only iPod classic, iPod nano (2nd generation and

 

this unit.

later), iPod touch and iPhone are supported.

 

 

 

 

 

iPod

This unit has recognized your iPod;

 

 

 

however, it cannot obtain information

 

 

 

such as elapsed time.

 

 

 

 

 

 

iPod Unplugged

Your iPod was removed.

Connect the iPod again.

5

 

 

 

 

Over Current

The iPod being used is not supported by

Disconnect the iPod and then turn the unit off and on

5

 

this unit.

again. Then connect supported iPod again.

 

 

 

 

 

The iPod is connected at an angle.

* Messages shown above appear only when a device is connected to the iPod dock.

Problem

Cause

Remedy

Page

No sound.

The power of the unit is off.

Connect the power cable correctly.

 

 

 

 

 

The iPod/iPad software version has not

Download the latest iTunes software to update the

 

been updated.

iPod/iPad software version to the latest.

 

 

 

 

 

 

The iPod/iPad is in the process of

Please wait for a while.

 

connecting with the unit.

 

 

 

 

 

 

 

The iPod/iPad is not connected correctly.

Remove the iPod/iPad from the unit, then connect it

5

 

 

again.

 

 

 

 

 

The iPod/iPad

The iPod/iPad is not connected correctly.

Remove the iPod/iPad from the unit, then connect it

5

sounds, but you

 

again.

 

cannot operate it with

 

 

 

the unit or the remote

 

 

 

control.

 

 

 

 

 

 

 

You cannot operate

The iPod/iPad is not connected correctly.

Remove the iPod/iPad from the unit, then connect it

5

from the iPod/iPad.

 

again.

 

 

 

 

 

The playback

The iPod/iPad you set is not compatible

Only iPod classic, iPod nano (2nd generation and

5

information is not

with the playback information display.

later), iPod touch, iPhone and iPad are supported.

 

displayed on the

 

 

 

front panel display.

 

 

 

 

 

 

 

The iPod/iPad does

The iPod/iPad is not connected correctly.

Remove the iPod/iPad from the unit, then connect it

5

not charge up.

 

again.

 

 

 

 

 

Suddenly the music

The iPod’s Shake to Shuffle function is

Turn off the Shake to Shuffle function in the iPod’s

being played back is

turned on.

settings.

 

canceled and another

 

 

 

track starts playing

 

 

 

without performing

 

 

 

any operation.

 

 

 

 

 

 

 

14 En