TROUBLESHOOTING
iPod/iPad
Note
In case of a transmission error without a status message appearing in the front panel of this unit, check the connection to your iPod/iPad (see page 5).
Status message | Cause | Remedy | Page |
iPod Connecting | This unit is in the middle of recognizing | If the message continues to appear in the front panel | |
iPod Charging | the connection with your iPod. | display, disconnect and connect the iPod again. |
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Unknown iPod | There is a problem with the signal path | Connect the iPod again. | |
| from your iPod to this unit. |
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| The iPod being used is not supported by | Only iPod classic, iPod nano (2nd generation and | — |
| this unit. | later), iPod touch and iPhone are supported. |
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iPod | This unit has recognized your iPod; |
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| however, it cannot obtain information |
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| such as elapsed time. |
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iPod Unplugged | Your iPod was removed. | Connect the iPod again. | |
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Over Current | The iPod being used is not supported by | Disconnect the iPod and then turn the unit off and on | |
| this unit. | again. Then connect supported iPod again. |
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The iPod is connected at an angle.
* Messages shown above appear only when a device is connected to the iPod dock.
Problem | Cause | Remedy | Page |
No sound. | The power of the unit is off. | Connect the power cable correctly. | — |
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| The iPod/iPad software version has not | Download the latest iTunes software to update the | — |
| been updated. | iPod/iPad software version to the latest. |
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| The iPod/iPad is in the process of | Please wait for a while. | — |
| connecting with the unit. |
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| The iPod/iPad is not connected correctly. | Remove the iPod/iPad from the unit, then connect it | |
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| again. |
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The iPod/iPad | The iPod/iPad is not connected correctly. | Remove the iPod/iPad from the unit, then connect it | |
sounds, but you |
| again. |
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cannot operate it with |
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the unit or the remote |
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control. |
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You cannot operate | The iPod/iPad is not connected correctly. | Remove the iPod/iPad from the unit, then connect it | |
from the iPod/iPad. |
| again. |
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The playback | The iPod/iPad you set is not compatible | Only iPod classic, iPod nano (2nd generation and | |
information is not | with the playback information display. | later), iPod touch, iPhone and iPad are supported. |
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displayed on the |
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front panel display. |
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The iPod/iPad does | The iPod/iPad is not connected correctly. | Remove the iPod/iPad from the unit, then connect it | |
not charge up. |
| again. |
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Suddenly the music | The iPod’s Shake to Shuffle function is | Turn off the Shake to Shuffle function in the iPod’s | — |
being played back is | turned on. | settings. |
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canceled and another |
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track starts playing |
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without performing |
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any operation. |
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