TROUBLESHOOTING
Disc playback
Problem | Cause | Remedy | Page |
No sound or | The sampling rate of an MP3 or WMA | Check the sampling rate and bit rate of an MP3 or | |
distorted sound | file may not be compatible with this unit. | WMA file are compatible with this unit. |
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Disc playback does | You may be using a | Finalize the | — |
not start. | finalized. |
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| The disc label may be upside down. | Check that the disc label is facing up. | — |
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| The disc may be defective. | Try playing back another disc. If this cures the | — |
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| problem, the disc you want to play back is defective. |
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| MP3/WMA disc may not contain | Check that your MP3/WMA disc contains at least | — |
| sufficient music files to be played back. | 5 MP3/WMA music files. If the number of files is |
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| small, the disc may not be recognized. |
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| The sampling rate of an MP3 or WMA | Check the sampling rate and bit rate of an MP3 or | |
| file may not be compatible with this unit. | WMA file are compatible with this unit. |
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Some button | The disc loaded into the unit may not be | Remove the disc and then check whether the unit | |
operations do not | compatible. | supports the disc or not. |
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work. |
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Playback does not start immediately after pressing
on the unit or on the remote control.
The disc may be dirty. | Wipe the disc clean. | — |
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The disc loaded into the unit may not be | Use a disc supported by the unit. | |
compatible. |
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If the unit was moved from a cold to | Wait for an hour or two until the unit adjusts to the | — |
warm place, condensation may have | room temperature, and try again. |
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formed on the disc reading lens. |
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“No Disc” appears in the display even though a disc is in the disc tray.
The disc loaded into the unit may not be | Use a disc supported by the unit. | |
compatible. |
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The disc may be dirty. | Remove the disc and then wipe the disc clean. | — |
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Disc is loaded | Remove the disc and then load the disc with the | — |
| labeled side facing up. |
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Remote control
Problem | Cause | Remedy | Page | |
The remote control | The remote control may be operated | For information on the remote control operation | ||
does not work nor | outside its operation range. | range, refer to “Using the remote control”. |
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function properly. |
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The remote control sensor on this unit | Change the lighting or orientation of this unit. | — | ||
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| may be exposed to direct sunlight or |
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| lighting. |
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| The battery may be worn out. | Replace the battery with new one. | ||
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| There are obstacles between the sensor of | Remove the obstacles. | — | |
| this unit and the remote control. |
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