Troubleshooting

Problem

Possible Cause and Solution

When the instrument is turned on or off, a

This is normal and indicates that the instrument is receiving electrical

popping sound is temporarily produced.

power.

 

 

When using a mobile phone, noise is pro-

Using a mobile phone in close proximity to the instrument may produce

interference. To prevent this, turn off the mobile phone or use it further

duced.

away from the instrument.

 

 

 

There is no sound even when the keyboard is

Check that nothing is connected to the PHONES/OUTPUT jack on the

rear panel. When a set of headphones is plugged into this jack, no sound

played or when a Song or Style is being

is output.

played back.

 

Check the Local Control on/off. (See page 62.)

 

 

 

Playing keys in the right hand area of the

When using the Dictionary function (page 57), the keys in the right hand

keyboard does not produce any sound.

area are used only for entering the chord root and type.

 

 

• The volume is too soft.

 

• The sound quality is poor.

 

• The rhythm stops unexpectedly or will not

 

play.

The batteries are low or dead. Replace all six batteries with completely

• The recorded data of the Song, etc. does

new ones, or use the optional AC adaptor.

not play correctly.

 

• The LCD display suddenly goes dark, and

 

all panel settings are reset.

 

 

 

The Style or Song does not play back when

Is External Clock set to ON? Make sure External Clock is set to OFF;

the [START/STOP] button is pressed.

refer to “External Clock Settings” on page 63.

 

 

 

Make sure that the Style Volume (page 53) is set to an appropriate level.

 

 

The Style does not sound properly.

Is the Split Point set at an appropriate key for the cords you are playing?

Set the Split Point at an appropriate key (page 46).

 

Is the “ACMP ON” indicator showing in the display? If it is not showing

 

press the [ACMP ON/OFF] button so that it does show.

 

 

No rhythm accompaniment plays when the

This is not a malfunction. Style number 098–106 (Pianist) have no

rhythm parts, so no rhythm will play. The other parts will begin playing

[START/STOP] button is pressed after

when you play a chord in the accompaniment range of the keyboard if

selecting Style number 098–106 (Pianist).

auto accompaniment is turned on.

 

 

 

 

The instrument is polyphonic up to a maximum of 32 notes. If the Dual

Not all of the voices seem to sound, or the

voice or Split voice is being used and a style or Song is playing back at

sound seems to be cut off.

the same time, some notes/sounds may be omitted (or “stolen”) from the

 

accompaniment or Song.

 

 

The footswitch (for sustain) seems to pro-

The polarity of the footswitch is reversed. Make sure that the footswitch

duce the opposite effect. For example, press-

plug is properly connected to the SUSTAIN jack before turning on the

ing the footswitch cuts off the sound and

power.

releasing it sustains the sounds.

 

 

 

The sound of the voice changes from note to

This is normal. The AWM tone generation method uses multiple record-

ings (samples) of an instrument across the range of the keyboard; thus,

note.

the actual sound of the voice may be slightly different from note to note.

 

 

 

The ACMP ON indicator does not appear

Always press the [STYLE] button first when you are going to use any

when the [ACMP ON/OFF] button is pressed.

style-related function.

 

 

 

The method of sounding the harmony effect (01–26) differs depending

 

on the selected type. For Types 01–05, turn the Auto Accompaniment on

 

and play it by pressing a chord in the auto accompaniment section of the

The harmony doesn’t sound.

keyboard, then play some keys in the right-hand side to get the harmony

 

effect. For Types 06–26, turning the Auto Accompaniment on or off has

 

no effect. However, it is necessary to play two notes simultaneously for

 

Types 06–12.

 

 

 

Make sure that you are not pressing the [R] or [L] buttons while the Song

The part indications, such as Right, Left and

is playing. If you press one of the part buttons while playing the Song

Both Hands, do not appear—even when

and before starting the Lesson, these buttons serve to mute the corre-

pressing the [R] or [L] buttons for the Lesson.

sponding Song tracks. Stop the Song first, then select the desired part

 

and start the Lesson.

 

 

PSR-E313/YPT-310 Owner’s Manual

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