SOMETHING NOT WORKING?

SOMETHING NOT WORKING?

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM

The grill, ovens and timer do not work.

The hotplates and fan oven work but the grill does not.

The indicator neons are not working correctly.

The oven is not cooking evenly or the side opening door will not stay open.

The oven fan is noisy.

The oven temperature is too high or too low.

POSSIBLE SOLUTION

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working.

Check that the timer instructions have been followed correctly.

Check that you have carefully followed the instructions for operation of the grill.

Check that you have selected only the function you require. Ensure all other controls are in the Off position.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel.

Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

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Zanussi ZCE 5001, ZCE 5000 manual Something Not Working?, The grill, ovens and timer do not work