Something not Working
Before: contacting your local Service Force Centre check the following point.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM | SOLUTION |
No power to the appliance (green light off) | Check there is power at the socket |
Check there is not a power cut by checking the household lights.
Check the mains fuse has not blown.
The temperature in the freezer is too warm (red light on) Check the thermostat control knob is turned to the correct setting relevant to ambient conditions.
Check the ambient temperature is within the appliance's operating limits of 10° to 32°C.
The freezer lid will not open
Has the lid just been opened? If so leave for a few minutes to allow the air pressure to equalise.
Adjust the thermostat control knob to give correct temperature control. See 'Temperature Control'.
Excessive frost and ice has built up
Check that the lid is closed.
Large quantities of food have recently been placed in the cabinet/and or the lid is frequently opened.
Check that air ventilation is not obstructed.
Ensure the lid has not been left open.
Check that nothing is preventing the lid from closing.
Is the lid gasket intact and clean?
Has advised periodic cleaning been carried out.
Noise
Refer to 'Normal Operating Sounds'
If after all above checks there is still a fault, call your local Service Force Centre.
Please note that proof of purchase is required for any
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