Zanussi ZCM641/ZCM640 manual After Sales Support

ENERGY EFFICIENCY INFORMATION

This scheme, which covers refrigerators, freezers, washing machines, tumble dryers, dishwashers and electric ovens is designed to offer consumers a standardised method of choosing the most energy efficient appliances. For refrigerators and freezers, as well as stating the Energy Efficiency Class (ʻA+ʼ - most efficient, ʻGʼ - least efficient) the label also gives the annual electricity consumption (i.e. running cost) and the usable storage capacity. For washing machines the label also states the wash performance and spin efficiency. Three ratings are given to ensure energy efficiency combined with effective washing and spinning. For dishwashers the label states energy efficiency, washing and drying performance. For electric ovens the label also states the energy consumption (in kWh) and the usable volume of the oven. If the oven is a double oven it will carry this information for both ovens.

appliance with low energy consumption

appliance with medium energy consumption

appliance with high energy consumption

Many products in the Zanussi range are ʻAʼ rated and endorsed by the Energy Savings Trust with an Energy Efficiency Recommendation. The award by this independent body is made only to the most energy efficient appliances on the market.

www.energysavingtrust.org.uk

AFTER SALES SUPPORT

CUSTOMER CARE - TELEPHONE (08705) 727 727

Service Force Network

Telephone (08705) 929 929 www.serviceforce.co.uk

RESPONSIVE CUSTOMER CARE/AFTER SALES SERVICE

Once youʼve bought a Zanussi appliance youʼre safe in the knowledge that in the unlikely event of a fault occurring you can rely on our commitment to look after your appliance throughout its working life. Over five hundred manufacturer trained service engineers are available nationwide and our complete care service is one of the most extensive and reliable available.

12 MONTHS PARTS AND LABOUR GUARANTEE

In the unlikely event of any repairs being required in the first year, we will carry them out free of charge.

In addition, any repairs carried out after the guarantee period are covered by their own 12 month guarantee*.

* Guarantee conditions provided on request.

RAPID SERVICE

If you call us out under the 12 month guarantee, we endeavour to fix the appliance within seven working days of our first call.

LOCAL SERVICE NATIONWIDE

Backed by the extensive range of spare parts held by our central warehouse, the Service Force Network will endeavour to repair your product in your home within 72 hours of receipt of the original call.*

* Excludes Saturdays, Sundays and Bank holidays, and may not be available in rural or outlying areas.

SERVICE BY APPOINTMENT

To allow you to plan your day we can offer an appointment within a 3 hour time period, when the call is booked two days in advance.* We can also provide service outside of office hours and Saturday mornings.**

* Please note. The service pledge does not apply in the Republic of Ireland. ** A small extra charge is payable for this service.

MARKETING POLICY

The policy of Zanussi is one of continued improvement. We therefore reserve the right to alter or amend product ranges, specifications and dimensions without notice. All specifications/dimensions including installation dimensions should be checked with the appropriate instruction manual before use or installation. If in doubt, contact your local Zanussi stockist who regularly receives up to date product information from our marketing department. E and O.E.

THE THOUGHTFUL DESIGN INNOVATOR

Do you remember the last time you opened a gift that made you say ʻOh how did you know? Thatʼs exactly what I wanted!ʼ Thatʼs the kind of feeling that the designers at Electrolux seek to evoke in everyone who chooses or uses one of our products. We devote time, knowledge, and a great deal of thought to anticipating and creating the kind of appliances that our customers really need and want.

This kind of thoughtful care means innovation with insight. Not design for designʼs sake, but design for the userʼs sake.

For us, thoughtful design means making appliances easier to use and tasks more enjoyable to perform, freeing our customers to experience that ultimate 21st century luxury, ease of mind. Our aim is to make this ease of mind more available to more people in more parts of their everyday lives, all over the world. So when we say weʼre thinking of you, you know that we mean just that.

Electrolux - Thinking of you.

Share more of our thinking at www.electrolux.com

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