7.The statutory warranty does not apply when defects are caused by:
–a chemical or electrochemical reaction caused by water,
–abnormal environmental conditions in general,
–unsuitable operating conditions,
–contact with harsh substances.
8.The guarantee does not apply to defects due to transport which have occurred out- side of our responsibility. Nor will the guar- antee cover those caused by inadequate installation or assembly, lack of mainte- nance or failure to respect the assembly instructions or directions for use.
9.Defects that result from repairs or meas- ures carried out by people who are not qualified or expert or defects that result from the addition of
10.Appliances that are easy to transport may be delivered or sent to the consumer serv- ices department. Home repairs are only anticipated for bulky appliances or
11.If the appliances are
12.If, during the guarantee period, repairing the same defect repeatedly is not conclu- sive, or if the repair costs are considered
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disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value. In this event, we reserve the right to ask for a financial contribution cal- culated according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for re- pairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to assert his rights. In the event of legally admitted liability,
compensation will not exceed the pur- chase price paid for the appliance.
These guarantee terms are only valid for appli- ances purchased and used in Belgium. For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instruc- tions, type of gas, etc.) for the country con- cerned and that they can withstand the local climatic and environmental conditions. For ap- pliances purchased abroad, the user must first ensure that they meet the qualifications re- quired in Belgium.
Our consumer services department is always at your disposal, even after the guarantee period has expired.