Zanussi ZDM 868 manual If something goes wrong, Symptom Solution

If something goes wrong

If the oven is not working correctly, please carry out the following checks, before contacting your local Zanussi Service Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM	SOLUTION
■ The oven does not come on	◆ Check the oven is in manual operation and that
	both a cooking function and temperature have been
	selected.
	◆ Check the oven is wired in properly, and the
	socket switch or the switch from the mains supply to
	the oven are ON.
■ The oven temperature light does not come on	◆ Select a temperature with the thermostat control
	knob
	◆ Select a function with the oven function control
	knob.
■ The oven light does not come on	◆ Select a function with the oven function control
	knob
	◆ Check the light bulb, and replace it if necessary
	(see "Replacing the oven light")
■ It takes too long to finish the dishes, or they are	◆ The temperature may need adjusting
cooked too fast.
	◆ Refer to the contents of this booklet, especially to
	the chapter “Using the Oven”.
■ Steam and condensation settle on the food and the	◆ Leave dishes inside the oven no longer than 15-20
oven cavity.	minutes after the cooking is completed. See page 10
■ The timer does not work	◆ Check the instructions for the timer.
■ The oven fan is noisy	◆ Check the grease filter is correctly fitted.
	◆ Check that shelves and bakeware are not vibrating
	in contact with the oven back panel.

If after all these checks, the oven still does not work, contact your local Zanussi Service Force Centre. When you contact them, they will need the following information:

1.Your name, address and post code.

2.Your telephone number

3.Clear and concise details of the fault

4.The model and the serial number (which can be found on the rating plate)

5.Date of purchase

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

26