If something goes wrong
If the oven is not working correctly, please carry out the following checks, before contacting your local Zanussi Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM | SOLUTION |
■ The oven does not come on | ◆ Press the OVEN ON button, then select a cooking |
| function. |
| ◆ Check the oven is wired in properly, and the |
| socket switch or the switch from the mains supply to |
| the oven are ON. |
|
|
■ The oven light does not come on | ◆ Select a function with the oven function control |
| knob |
| ◆ Check the light bulb, and replace it if necessary |
| (see "Replacing the Oven Light") |
|
|
■ It takes too long to finish the dishes, or they are | ◆ The temperature may need adjusting |
cooked too fast. |
|
| ◆ Refer to the contents of this booklet, especially to |
| the chapter “Using the Oven”. |
|
|
■ Steam and condensation settle on the food and the | ◆ Leave dishes inside the oven no longer than |
oven cavity. | minutes after the cooking is completed. See page 10 |
■ The timer does not work | ◆ Check the instructions for the timer. |
|
|
■ The oven fan is noisy | ◆ Check the grease filter is correctly fitted. |
| ◆ Check that shelves and bakeware are not vibrating |
| in contact with the oven back panel. |
|
|
SELF CHECK FUNCTION
The programmer also carries out a self check, in order to verify that it is working correctly. If a
problem is identified, the spanner symbol will be displayed. In the event of a breakdown, a NUMBER will appear.
If numbers 001 or 002 appear, it means that the meat probe is at fault and needs to be replaced.
If the symbol appears when you plug in the meat probe, ensure the interior of the oven does not exceed the
If a higher number appears, please contact your nearest Zanussi Service Force Centre.
When you contact them, they will need the following information:
1.Your name, address and post code.
2.Your telephone number
3.The model and the serial number (which can be found on the rating plate)
4.Clear and concise details of the fault, for example when does the fault occur and how often, or if shown on the programmer display, the fault code.
5.Date of purchase
Please note that it will be necessary to provide proof of purchase for any
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