WHAT HAPPENS IF SOMETHING GOES WRONG? GB

Before contacting your local Zanussi Service Centre, check the following points:

The appliance does not work...

Check that:

 

There is power at the socket.

 

Ensure that there is not a power cut by checking the

 

household lights.

 

The fuse has not blown.

 

The air circulation passages are not covered.

 

The thermostat dial is in the correct position.

Vibration or abnormal noises...

You may hear faint gurgling or bubbling sounds when

 

 

the refrigerant is pumped through the coils of tubing at

 

 

the rear, to the cooling plate/evaporator. When the

 

 

compressor is on, the refrigerant is being pumped round,

 

 

and you will hear a whirring or pulsating noise from the

 

 

compressor.

 

 

A thermostat controls the compressor, and you will hear

 

 

a faint “click” when the thermostat cuts in and out.

 

 

 

Traces of water on the bottom

The defrosting water discharge hole is not obstructed.

of the fridge compartment...

 

 

 

 

 

The light does not come on...

The bulb is fitted correctly.

 

Replace the bulb if it has blown.

Fridge does not defrost...

The thermostat setting is not too high (see page 10).

Other points to check...

Have you turned the thermostat to the correct setting?

 

Have doors been left open causing the temperature to

 

rise?

 

Sometimes the freezer door will be difficult to open

 

 

shortly after you have closed it. Don’t worry this is due

 

 

to pressure difference which will quickly equalise and

 

 

allow the door to open normally.

 

 

 

If, after the above checks, there is still a fault, call your local Zanussi Service Centre, whose address can be found in the accompanying Customer Care Booklet, and can also be found in your local telephone directory under «Z». Please make sure you give the model and serial number of the appliance. This information can be found on the rating plate inside the fridge compartment on the left side behind the salad drawer, or on the guarantee certificate. Original spare parts can be purchased from Zanussi Service Centres.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.

Before contacting your local Zanussi Service Centre, make a note of the model and serial number. This information can be found on the rating plate situated inside the cabinet behind the bottom fridge/freezer drawer.

SERVICE DETAILS - ADHESIVE LABEL

When you return your guarantee card to Zanussi Ltd., you will receive an Appliance Guarantee and Maintenance Record Card together with an adhesive label, containing the telephone number of your local Zanussi Service Centre. The label can be stuck to the machine or adjacent furniture.

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Zanussi ZFD 50/17 RAL Appliance does not work Check that, Vibration or abnormal noises, Traces of water on the bottom