Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM

SOLUTION

ν There is no spark when lighting the gas

υ Check that the unit is plugged in and the electrical

 

supply is switched on

 

υ Check that the RCCB has not tripped (if fitted)

 

υ Check the mains fuse has not blown

 

υ Check the burner cap and crown have been

 

replaced correctly, e.g. after cleaning.

 

 

ν The gas ring burns unevenly

υ Check the main jet is not blocked and the burner

 

crown is clear of food particles.

 

υ Check the burner cap and crown have been

 

replaced correctly, e.g. after cleaning.

 

 

If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

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Zanussi ZGG 642 ZGG 752 manual Something Not Working?, Service and Spare Parts, Symptom Solution
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ZGG 642 ZGG 752 specifications

The Zanussi ZGG 642 and ZGG 752 are both impressive gas cooktops designed to elevate your cooking experience. These models highlight a range of features, technologies, and characteristics that cater to the needs of modern home chefs.

The Zanussi ZGG 642 is a stylish and functional 60 cm gas hob that provides four burners, allowing you to prepare multiple dishes simultaneously. This model includes a high-efficiency burner, ensuring that cooking is quicker and more energy-efficient. Each burner is designed with user convenience in mind, featuring a robust cast iron grille that offers durability and stability for your pots and pans. Further enhancing the cooking experience, the automatic electronic ignition system enables swift lighting of the burners with just a simple turn of the control knobs, eliminating the need for matches or lighters.

Moreover, the ZGG 642 boasts an elegant and intuitive design, available in stainless steel finish, which not only adds a modern touch to your kitchen but also ensures easy clean-up. The surface is resistant to stains and spills, making maintenance hassle-free. The control knobs are positioned at the front, providing easy access and safety, particularly for families with children.

On the other hand, the Zanussi ZGG 752 offers a larger 75 cm width, featuring five burners for those who require additional cooking space. This model is designed for versatility, with one of the burners specifically engineered to accommodate the largest pots or woks, making it perfect for stir-frying or preparing larger meals. Like the ZGG 642, the ZGG 752 also includes the robust cast iron grilles, ensuring pot stability during cooking.

Both models feature flame failure device technology, which automatically cuts off the gas supply if the flame is accidentally extinguished, enhancing safety during use. The hob features smooth, easy-to-use controls that give a precise response for simmering, boiling, or frying.

Overall, the Zanussi ZGG 642 and ZGG 752 cooktops combine efficiency, safety, and sophisticated design, making them excellent additions to any contemporary kitchen. Whether you are cooking a simple family dinner or preparing a feast for guests, these gas hobs cater to all cooking needs with style and reliability.
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