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Garantee conditions
Standard guarantee conditions
We, Zanussi, undertake that if within 24 months of the date of the purchase this Zanussi appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the electricity supply sta- ted on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.
•The appliance has not been serviced, maintai- ned, repaired, taken apart or tampered with by any person not authorised by us.
•All service work under this guarantee must be undertaken by a Zanussi service centre.
•Any appliance or defective part replaced shall become the Company’s property.
•This guarantee is in addition to your statu- tory and other legal rights.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transporta- tion, improper use or neglect, the replace- ment of any light bulbs or removable parts of glass or plastic.
•Costs incurred for calls to put right machines improperly installed or calls to machines outside the United Kingdom.
•Appliances found to be in use within a commercial or similar environment, plus those which are subject to rental agree- ments.
•Products of Zanussi manufacture which are not marketed by Zanussi.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:
•The guarantee starts from the date you first purchased your product.
•The guarantee is for the same period and to the same extent for labour and parts as exist in the new country of use for this brand or range of products.
•This guarantee relates to you and can not be transferred to another user.
•Your new home is within the European Community (EC) or European Free Trade Area.
•The product is installed and used in accor dance with our instructions and is only used domestically, i.e. a normal household.The electrical supply complies with the specifi cation given in the rating label.
•The product is installed taking into account regulations in your new country.
Before you move, please contact your nea- rest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.
France | Senlis | +33 (0)3 44 62 29 29 | |
Germany | Nürnberg | +49 (0)800 234 7378 | |
Italy | Pordenone | +39 (0)0434 39 4700 | |
Sweden | Stockholm | +46 | (0)8 672 53 90 |
UK | Slough | +44 | (0)1753 219897 |
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