If after above checks there is still a fault call your local Service Force Center.
Please note that proof of purchase is required for
Service and Spare Parts | GB |
In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Zanussi Service Force Centre by telephoning:
08705-929929
Your call be routed the Service Force Centre covering your post code area. The address of your local Service Force Centre is detailed in the accompanying Customer Care Book.
Before calling out an engineer, please ensure you have read the details under the heading ”Something Not Working” and have the model number and purchase date to hand.
Please note that it will be necessary to provide proof of purchase for any
In
Customer Care Department | GB |
Fore general enquiries concerning your Zanussi appliance or futher information on Zanussi products, you are invited to contact our Customer Care Department by letter or phone as follows:
Customer Care Department
Zanussi
Slovgh
Berkshire
SL1 1DZ
Phone: 08705 727727
Guarantee Conditions | GB |
We, undertake that if within 12 months of the date of the purchase this appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
The appliance has been correctly installed and used only on the electrical supply stated on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with the manufactuer’s instructions.
The appliance has not been serviced, maintained repaired, taken a part or tampered with by any person not authorised by us.
All service work under this guarantee must be undertaken by a ZANUSSI SERVICE CENTRE.
Any appliance or defective part replaced shall become the company’s property.
This guarantee is in addition to your statuory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside
11 | Zanussi 818 15 |