What to do if …
Problem | Possible cause | Remedy |
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The cooking zones will not switch on | More than 10 seconds have passed | Switch the appliance on again. |
or are not functioning | since the appliance was switched on |
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| The child safety device is switched | Deactivate the child safety device |
| on | (See the section “Child safety de- |
|
| vice”) |
| Several sensor fields were touched | Only touch one sensor field |
| at the same time |
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| Automatic switch off has been trig- | Remove any objects (pan, cloths, |
| gered | etc.) that are lying on the control |
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| panel. Switch the appliance on |
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| again |
| The lock is switched on | Switch off the lock (See the section |
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| “Locking/unlocking the control pan- |
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| el”) |
Acoustic signal sounds when appli- | The control panel is wholly or partly | Remove objects. |
ance is switched off | covered by objects. |
|
The residual heat indicator is not | The cooking zone was only on for a | If the cooking zone is supposed to |
displaying anything | short time and is therefore not hot | be hot, call the Customer Service |
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| Department. |
The automatic warm up function is | There is still residual heat on the | Let the cooking zone cool down |
not switching itself on | cooking zone |
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| The highest heat setting is set | The highest heat setting has the |
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| same power as the automatic warm |
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| up function |
| The heat setting was set using the | 1. Switching off the cooking zone |
| sensor field | 1. Set the cooking zone using the |
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| sensor field |
Acoustic signal sounds and appli- | The On/Off sensor field has been | Do not place any objects on the con- |
ance switches itself on and then off | covered up, e.g. by a cloth | trol panel |
again; after 5 seconds another |
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acoustic signal sounds |
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is lit | Overheating protection for the cook- | Switch off the cooking zone. Switch |
| ing zone has been triggered | the cooking zone on again |
| Automatic switch off has been trig- | Switch off the cooking zone. Switch |
| gered | the cooking zone on again |
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