| 
  | Troubleshooting  | 
  | 
  | |
Problem | Solution or Reason  | |
  | 1.  | Check for  | 
  | 
  | labels in the middle of a roll.  | 
  | 2.  | Check for   | 
  | 
  | age or previous use of ribbon in middle of the  | 
  | 
  | roll.  | 
  | 3.  | Check that the ribbon and label media are  | 
  | 
  | correctly routed.  | 
Status Indicator is RED  | 4.  | When direct thermal printing, verify that the  | 
  | 
  | programmed mode (or printer driver) is set for  | 
  | 
  | direct thermal printing. See the programmer’s  | 
  | 
  | manual for details.  | 
  | 5.  | Transmissive sensor is dirty. Clean media  | 
  | 
  | path.  | 
  | 6.  | Verify that the print head carriage is closed  | 
  | 
  | and latched.  | 
  | 
  | 
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43  |