Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom |
| Cause |
| Correction |
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No power. | • | The power cord is disconnected. | • | Plug the power cord securely into the |
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| wall outlet. |
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The power is on, but | • | No disc is inserted. | • | Insert a disc. (Check that the DVD or, |
the DVD/CD receiver |
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| audio CD indicator in the DVD display is |
does not work. |
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| lit.) |
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No picture. | • | The TV is not set to receive DVD signal | • | Select the appropriate video input mode |
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| output. |
| on the TV so the picture from the DVD/ |
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| CD receiver appears on the TV screen. |
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| • | The video cable is not connected | • | Connect the video cable into the jacks |
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| securely. |
| securely. |
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| • | The connected TV power is turned off. | • | Turn on the TV. |
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There is no sound or | • | The equipment connected with the | • | Select the correct input mode of the |
only a very |
| audio cable is not set to receive DVD |
| audio receiver so you can hear the |
sound is heard. |
| signal output. |
| sound from the DVD/CD receiver. |
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| • | The audio cables are not connected | • | Connect the audio cable into the jacks |
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| securely. |
| securely. |
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| • | The power of the equipment connected | • | Turn on the equipment connected with |
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| with the audio cable is turned off. |
| the audio cable. |
| • The audio connecting cable is damaged. | • | Replace it with a new one. | |
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The playback picture is poor. | • | The disc is dirty. | • | Clean the disc. |
The DVD/CD receiver | • | No disc is inserted. | • | Insert a disc. (Check that the DVD, or |
does not start playback. |
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| audio CD indicator in the DVD display is |
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| lit.) |
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| • | An unplayable disc is inserted. | • | Insert a playable disc. (Check the disc |
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| type, color system and Regional code.) |
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| • | The disc is placed upside down. | • | Place the disc with the playback side |
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| down. |
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| • | The disc is not placed within the guide. | • | Place the disc on the disc tray correctly |
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| inside the guide. |
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| • | The disc is dirty. | • | Clean the disc. |
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| • | A menu is on the TV screen. | • | Press the SETUP button to turn off the |
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| menu screen. |
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| • | The Rating level is set. | • | Cancel the Rating function or change |
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| the rating level. |
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Loud hum or noise is | • | The plugs and jacks are dirty. | • | Wipe them with a cloth slightly mois- |
heard. |
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| tened with alcohol. |
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| • | The disc is dirty. | • | Clean the disc. |
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| • | The speakers and components are | • | Connect the speakers and components |
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| connected poorly. |
| securely. |
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| • | The DVD/CD receiver is located too | • | Move your TV away from the DVD/CD |
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| close to the TV. |
| receiver. |
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