Thank you for using our equipment. We will do our best to
earn your continuing confidence in Zephyrus and our products. Any time you need information or help, give us a call at
It's a good idea to look the equipment over for any shipping damage as soon as it is received. If damage is discovered, contact and file a claim with the freight company. They are responsible to you.
We hope it doesn't happen, but if you ever have a problem that requires you to send equipment back to us for repair or replacement, Please pack a note in with the device. Give us as much information as
It will also help both of us if you will get an RMA number from the service technician you are talking with. We will certainly accept products for service without a number, but any notes that the tech makes in his phone calls with you might not get tied to your unit when it gets here.
Our Limited Warranty is as follows:
We will fix or replace any product that is defective within One year (Australia) after you receive it. We won't cover damage from accident or misuse. Warranty is FOB the factory or our servicing distributor. Our responsibility is limited to repair or replacement only and no other expenses or consequential damages. No other warranties apply.
Whether your warranty has expired or not, customer support and assistance is the backbone of our business. Our managment has a background in broadcasting, so we understand the seriousness of "equipment down." We'll do all we can.
We make quality affordable
thankyou.sam
