The commands above let you use a phone to directly control the ATA. Note that some VoIP service providers also let you control some of these features by using the setup screens for your account.
Note also that these features apply only to VoIP calls, not calls that travel through the traditional phone network by way of your TELCO jack. Features for the traditional phone network are normally available from your traditional phone company.
Resetting Your ATA
You can reset your ATA by pressing the RESET switch. You can do this by putting the end of a pin or paper clip into the small round RESET hole in the back panel of the ATA. If you press the RESET switch for 5 seconds or more, your ATA’s configuration settings will return to the last ones provided by your service provider. If you press the RESET switch for a much shorter time, the ATA will reset as if you had powered it off, then powered it on.
Registering Your Product and Getting Assistance
If you need assistance, you should consider contacting your service provider.
We encourage you to register your product and to notice the many support options available from Zoom.
-Please go to www.zoom.com and select Technical Support. From here you can register your ATA and/or contact our technical support experts and/or use our intelligent database SmartFactstm and/or get warranty information.
Special Information for VoIP Service Providers
This VoIP ATA is designed for VoIP service providers and users. Service providers can easily tailor an ATA to suit customers’ needs and location, and the service provider’s business model and services. The service provider can also choose how to handle updates, and whether updates should be automatic. If you are a VoIP service provider, please contact Zoom in Boston, MA, USA at (617)
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