Emergency Services and eServices Events

The emergency services numbers follow the same rules as those defined for the pattern matching strings in Dialing Parameters on page 36.

The VoIP Subsystem allows flexible treatment of emergency numbers. They can be sent either via the Internet or over the PSTN. When you are connected to a SUBSCRIPTION server that supports the Eservices (Emergency Services) event, the server and VoIP Subsystem can coordinate with each other to make sure that the VoIP Subsystem will route emergency calls via the appropriate connection. Make sure to include all emergency numbers in both the default VoIP and PSTN parameters, if you want the VoIP Subsystem to make a flexible selection.

Parameter

Description

Default

Emergency Numbers Routed via VoIP

Specifies which emergency numbers to

100, 11x, 911, 999

 

route over VoIP

 

Emergency Numbers Routed via the

Specifies which emergency numbers to

100, 11x, 911, 999

PSTN

route over PSTN

 

Default Emergency Numbers Routed

Specifies which default emergency

10011x911999

via VoIP

numbers to route over VoIP

 

Default Emergency Numbers Routed

Specifies which default emergency

10011x911999

via the PSTN

numbers to route over PSTN

 

Always Route Emergency Numbers

When enabled, this parameter configures

Disabled

via the PSTN

the VoIP Subsystem to always send

 

 

emergency numbers to the PSTN. If the

 

 

PSTN line is unavailable, then emergency

 

 

calls are routed via VoIP.

 

Emergency Numbers via the PSTN Alt

When enabled, this parameter allows the

Enabled

(Click Help)

VoIP Subsystem to determine which port

 

 

to send emergency numbers to, based on

 

 

negotiation over the event Eservices with

 

 

the subscription server. If the subscription

 

 

to the Eservices event fails, then

 

 

emergency numbers are routed to the

 

 

PSTN.

 

 

If both Always Route Emergency Numbers via

 

 

PSTN and Emergency Numbers via the PSTN

 

 

Alt are both disabled, then emergency

 

 

calls will be routed according to

 

 

negotiation through the event Eservices. If

 

 

the subscription fails, then emergency

 

 

calls are preferentially routed via VoIP.

 

Note: If neither the PSTN nor VoIP is available, users will hear no dial tone when they pick up the handset. In that case, they should understand that they cannot make an emergency call.

Chapter 8: Subscription Services

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Zoom X6v VoIP manual Emergency Services and eServices Events

X6v VoIP specifications

The Zoom X6v VoIP is a versatile voice over internet protocol router designed to facilitate seamless communication in both home and business environments. This device stands out for its array of features, making it a high-performance choice for VoIP services.

One of the primary features of the Zoom X6v VoIP is its ability to support multiple VoIP lines simultaneously. This makes it ideal for businesses that require multiple phone lines for various departments or functions. With the capacity to handle several concurrent calls, users can maintain productivity without experiencing call drops or quality degradation.

In terms of technology, the Zoom X6v utilizes advanced echo cancellation and noise reduction techniques, ensuring that voice quality remains crystal clear even in busy environments. The device supports HD voice technology, which enhances call clarity and provides a more natural listening experience. Furthermore, it is compatible with various VoIP service providers, allowing users the flexibility to choose the provider that best suits their needs.

The X6v also includes built-in security features like firewall protection and encryption, ensuring that conversations remain private and secure from eavesdropping. This is particularly crucial for businesses that handle sensitive information and need to comply with regulations regarding data privacy.

Additionally, the router boasts extensive compatibility with a range of devices, including SIP-compatible softphones, desk phones, and other telecommunication equipment. The integration process is made easy through a user-friendly setup interface, allowing users to connect their devices quickly and efficiently.

Another standout characteristic is its robust quality of service (QoS) configuration, which prioritizes voice traffic over other types of data. This ensures that voice communications remain unimpeded by other internet activities, such as video streaming or file downloads, thus preserving voice clarity and minimizing latency.

Moreover, the Zoom X6v is equipped with multiple Ethernet ports and supports wireless connectivity, making it a flexible choice for varied networking needs. Users can connect their computers, smartphones, and other devices effortlessly, creating a comprehensive communication setup.

In summary, the Zoom X6v VoIP router combines powerful features, advanced technologies, and robust security, making it an exceptional choice for both small businesses and home users who rely on VoIP services for their communication needs. Its emphasis on call quality, security, and ease of use positions it as a leading option in the VoIP market.