Troubleshooting and tips
The Suspend/Resume button does not respond properly
You have pressed and held the Suspend/Resume button too long to switch the Pocket PC on or off.
►Briefly press the Suspend/Resume button until the Pocket PC switches on or off.
No sound or minimal volume
Check whether the volume is set correctly.
►Touch the loudspeaker symbol in the navigation bar. A popup window for the loudspeaker settings appears.
►Activate the selection field for Off with the stylus.
or
►Set the desired volume on the slide control with the stylus.
Poor reception via GPS
The installation position of the Pocket PC in your vehicle is unfavourable.
►Change the installation position of the Pocket PC.
Your vehicle's windscreen is coated.
►Use an external GPS antenna (available as an accessory).
Contact with hotline/help desk
If you are unable to solve a certain problem, please contact the hotline/help desk. Additional details are contained in the "Safety" and "Warranty" manuals. Please have the following information ready when you call:
•The model name and serial number of the Pocket PC. The serial number is located on a sticker on the backside of the Pocket PC.
•Notes of any messages that appear on the screen and information on acoustic signals.
•Any changes you have made to the hardware or software after receiving the Pocket PC.
•Your system configuration and all peripheral devices connected to your system (e. g. keyboard).
•Your sales contract.
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