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ZyXEL Communications G-162, G-360 manual Customer Support

Models: G-162 G-360

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Customer Support

ZyXEL G-162/G-360 User’s Guide

Customer Support

When contacting your Customer Support Representative, please have the following information ready: Product model and serial number.

Warranty Information.

The Date you purchased your product.

Brief description of the problem and the steps you took to solve it.

METHOD	SUPPORT E-MAIL	TELEPHONE1	WEB SITE	REGULAR MAIL
	SALES E-MAIL	FAX1	FTP SITE
LOCATION

NORTH	support@zyxel.com	800-255-4101	www.us.zyxel.com	ZyXEL Communications Inc.
AMERICA		714-632-0882		1130 N. Miller St.
				Anaheim
				CA 92806-2001
				U.S.A.

WORLDWIDE

support@zyxel.com.tw

sales@zyxel.com.tw

+886-3-578-3942

+886-3-578-2439

www.zyxel.com

www.europe.zyxel.com

ftp.zyxel.com

ftp.europe.zyxel.com

ZyXEL Communications Corp.

6 Innovation Road II

Science Park

Hsinchu 300

Taiwan

1“+” is the (prefix) number you enter to make an international telephone call.

Customer Support

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ZyXEL Communications G-162, G-360 manual Customer Support

Contents

802.11b/g Wireless LAN Adapter ZyXEL G-162/G-360 User’s GuideZyXEL G-162/G-360 Users GuideCopyright 2005 by ZyXEL Communications Corporation CopyrightDisclaimer TrademarksOnline Registration ZyXEL Limited WarrantyFederal Communications Commission FCC Interference Statement FCC CertificationPart 15, Class B Customer Support viii Table of Contents2-15 Chapter 2 Wireless LAN NetworkingZyXEL G-162/G-360 User’s Guide Table Of ContentsAbout This Users Guide PrefaceSyntax Conventions Related DocumentationPreface Graphics Icons KeyWireless Access Point Wireless SignalPage 1.3 Using the ZyXEL Utility to Configure Your Network 1.2 ZyXEL G-162/G-360 Hardware and Utility InstallationChapter Getting Started 1.1 About Your ZyXEL G-162/G-360Double-clicking on the Z icon will display the following ZyXEL utility window 1.3.1 Site Survey Configure Use Windows Zero ConfigurationConnect Rescanshould use the same SSID whatever your choice is e. Band shows you 802.11b and 802.11g on the 2.4GHz 2.2 Enable CCX Mode refers the Cisco Compatible Extension, which is the certificate-based authentications EAP-TLS, PEAP and LEAP using dynamic keys for data encryption. Check this box will enable PEAP-MS-CHAP-V2, PEAP-GTC, TLS and LEAP. Please see your MIS administrator for these settings when you are about to enable one of these mode. Please refer to Ch4-Configuring Wireless Security for detail WEP-802.1x and WPA-802.1x authentication information. Also, please see the User Guide of Funk Odyssey software for more WPA-enterprise security settings Advanced Mode This screen Bottom Red Rectangle allows you to make changes to the default ways the card operates including advanced 802.11 settings. Unless you are an advanced user and have deep knowledge about each property on this page, it is recommended that you leave them at the default settings. For more information, please refer to section 2.3 and 1.3.2 Profile Active Profiles Profile Pool1.3.3 Link Info Receive supporting OTIST, you must also make the same change hereTable 1.2 Link Info Connection Information TransmitNetwork Information 1-13ZyXEL Website 1.3.4 About2.1.4 Wireless Network Application Chapter Wireless LAN Networking2.1 Overview 2.1.1 SSIDFigure 2-1 IBSS Example Ad-Hoc IBSStype and use the same SSID and channel Infrastructure BSS Figure 2-2 BSS ExampleFigure 2-3 Infrastructure Network Example 2.1.5 RoamingFigure 2-4 Roaming Example 2.2 Wireless LAN SecurityFigure 2-5 Wireless LAN Security Levels 2.2.2 WPA-PSK and WPA2-PSK Application Example 2.2.1 Data Encryption with WEP2.2.3 WPA and WPA2 with RADIUS Application Example Figure 2-6 WPA-PSK/WPA2-PSK AuthenticationFigure 2-7 WPA/WPA2 with RADIUS Application Example EAP Authentication2.2.4 IEEE Figure 2-8 RTS Threshold 2.3 Fragmentation Threshold2.4 RTS/CTS Threshold negatively affect the throughput performance The wireless adapter must also support OTIST and have OTIST enabled2.5 OTIST One Touch Intelligent Security Technology Page Maintenance Chapter Maintenance3.1 The About Screen ZyXEL G-162/G-360 User’s GuideAbout 3.2 Uninstalling the ZyXEL Utility3.3 Upgrading the ZyXEL Utility network configurationPage AP/Router, it will fail to connect the network Chapter Configuring Wireless Security4.1 Configuring Security 1. Select WEP under Security 2. Select Auto under Authentication Mode 4.2 Configuring WEP3. Click Configure. You will then see the screen below Wireless Security6. Key Format Select either Hex or ASCII to enter the WEP key 4.3 Configuring WPA-PSK 4. Enter the same pass phrase used to configure WPA-PSK on your access point ZyXEL G-162/G-360 User’s Guide 4.4 Configuring WPA2-PSKWireless Security ZyXEL G-162/G-360 User’s Guide Wireless Security4.5 Configuring WEP-802.1x ZyXEL G-162/G-360 User’s Guide 4.5.1 Configuring WEP-802.1x EAP-LEAPWireless Security b. Enter login name and password under the Login Name and Password 4-10Wireless Security ZyXEL G-162/G-360 User’s Guide4-11 4.5.2 Configuring WEP-802.1x EAP-PEAP-MS-CHAPv2Wireless Security ZyXEL G-162/G-360 User’s Guide8. Select a certificate from the list, and click OK 4-13 4.5.3 Configuring WEP-802.1x PEAP-GTCWireless Security ZyXEL G-162/G-360 User’s Guideb. Enter login name and password under the Login Name and Password 4-14Wireless Security ZyXEL G-162/G-360 User’s Guide4-15 4.5.4 Configuring WEP-802.1x EAP-TLSWireless Security ZyXEL G-162/G-360 User’s GuideZyXEL G-162/G-360 User’s Guide 4-16Wireless Security 4.6 Configuring WPA-802.1x 4-18 4.6.1 Configuring WPA-802.1x EAP-LEAP7. Select WPA under Security 8. Select LEAP under Authentication Mode 9. Click Configure and then you will see the screen belowd. Enter login name and password under the Login Name and Password 4-19Wireless Security ZyXEL G-162/G-360 User’s Guide4-20 4.6.2 Configuring WPA-802.1x EAP-PEAP-MS-CHAPv210. Select PEAP MS-CHAP-V2 under Authentication protocol 11. Click Configure and then you will see the screen below16. Select a certificate from the list, and click OK 4-22 4.6.3 Configuring WPA-802.1x PEAP-GTC5. Select PEAP-GTC under Authentication Mode 6. Click Configure and then you will see the screen belowb. Enter login name and password under the Login Name and Password 4-23Wireless Security ZyXEL G-162/G-360 User’s Guide4-24 4.6.4 Configuring WPA-802.1x EAP-TLSWireless Security ZyXEL G-162/G-360 User’s GuideZyXEL G-162/G-360 User’s Guide 4-25Wireless Security 4-26 4.6.5 Configuring WPA2-802.1x EAP-TLSWireless Security ZyXEL G-162/G-360 User’s GuideZyXEL G-162/G-360 User’s Guide 4-27Wireless Security Page 5.1 Problems Starting the ZyXEL Utility Program Chapter TroubleshootingTable 5-1 Troubleshooting Starting ZyXEL Utility Program Troubleshooting5.3 Problems with the Link Status 5.2 Problems with LED Status5.4 Problems with Security Settings Table 5-2 Troubleshooting LED StatusTable 5-5 Troubleshooting Communication Problems 5.5 Problems Communicating With Other ComputersTroubleshooting ZyXEL G-162/G-360 User’s GuidePage EAP-TTLS Tunneled Transport Layer Service Appendix A Types of EAP AuthenticationEAP-MD5 Message-Digest Algorithm EAP-TLS Transport Layer SecurityLEAP Comparison of EAP Authentication Types