IDP Support Notes

crash?

ZyWall IDP 10 does not support hardware bypass, so if your ZyWALL IDP 10 lost power or crashed, you will need to either replace it or take it off the network immediately.

If I forget IDP’s password, how to reset the password to default?

The default IDP user name/password is “admin/1234”. Customers can modify the default user name/password for security reason. But sometimes users may forget their user name/password, when this happens, please follow these steps to reset configuration on the device.

Connect IDP device through console.

Go to debug mode, issue reset command to reset all settings (not including default policies and user defined policies).

Reboot the device by reboot command.

ZyXEL system kernel loader v1.0.0.0 2004/04/02 (ZyXEL)

Press ENTER to enter Debug Mode

Enter DEBUG Mode

Press Enter

.....

 

Loading Kernel Image <DBGBOOT>

 

............................

 

Checksum is valid.

 

Starting address is at 0x100000

 

Kernel image load completed.

 

Starting kernel...

 

 

 

ZyXEL -- DebugKernel Version 1.0.2 (2004/04/29)

$>resetAll

Are you sure to reset all settings to manufacturing defaults? (y/n)y Reset to defaults OK. Please reboot to apply new change. $>reboot

How to access IDP through console?

To access the IDP via console port, a computer equipped with communication software such as HyperTerminal must be configured with the following parameters. VT100 terminal emulation

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All contents copyright (c) 2004 ZyXEL Communications Corporation.