VIZIO VL420M/VL470M User Manual
56
www.VIZIO.com
General TV Problems Solution
! Best image quality will be achieved by HDMI. The next best is Component,
followed by Composite.
! Due to variances in broadcast practices, it is possible some image distortions
can occur.
Tips for Letterbox Content
Users.
! Some Letterboxed (or “Widescreen”) versions of DVD movies are formatted for
standard 4:3 Televisions. Your HDTV has the ability to expand this content so
the entire screen is filled at the expense of image accuracy. To use this
function, press ZOOM on the remote control to cycle among the options.
Media Viewer
Problems
Solution
USB device is not recognized. ! Make sure the device is correctly inserted.
! Make sure the device is FAT or FAT32
! Make sure it contains the supported files.
Image or sound is interrupted
or distorted.
! Make sure the device is correctly inserted.
! Make sure that the file complies with the supported format, bit rate and/or
profile. Also check the file for damage.
! Some files that comply with the supported format may not play back or display
properly.
Slideshow doesn’t start. ! Make sure the viewer isn’t in pause, rotation, or zoom mode.
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Email: techsupport@vizio.com
(877) 698-4946 Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you call.
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525 Fax: 949-585-9514
Web: www.vizio.com