Description For more information, see | Cisco Systems 7942G manual

	Item	Description	For more information, see...

1	Programmable	Depending on configuration,	•	Understanding Lines and
	buttons	programmable buttons provide access to:		Calls, page 5
		• Phone lines (line buttons) and	•	Basic Call Handling,
		intercom lines		page 1
		• Speed-dial numbers (speed-dial	• Speed Dialing, page 1
		buttons, including the BLF speed-dial	• Using a Shared Line,
		feature)	• Using a Shared Line,
		feature)		page 5
				page 5
		• Web-based services (such as a Personal	• Using BLF to Determine a
		Address Book button)	• Using BLF to Determine a
		Address Book button)		Line State, page 7
				Line State, page 7
		• Call features (such as a Privacy, Hold,	•	Placing or Receiving
		or Transfer button)	•	Placing or Receiving
		or Transfer button)		Intercom Calls, page 17
				Intercom Calls, page 17
		Buttons illuminate to indicate status:
		Green, steady—Active call or
		two-way intercom call
		Green, flashing—Held call
		Amber, steady—Privacy in
		use, one-way intercom call,
		DND active, or logged into
		Hunt Group
		Amber, flashing—Incoming call
		or reverting call
		Red, steady—Remote line in use
		(shared line, BLF status or active
		Mobile Connect call)

2	Phone screen	Shows call features.	Understanding Phone Screen
			Features, page 7

3	Footstand button	Enables you to adjust the angle of the	Adjusting the Footstand
		phone base.	(Optional), page 3

4	Messages button	Auto-dials your voice message service	Accessing Voice Messages,
		(varies by service).	page 1

5	Directories button	Opens/closes the Directories menu. Use the	Using Call Logs, page 1
		button to access call logs and directories.

6	Help button	Activates the Help menu.	Accessing the Help System on
	?		Your Phone, page 9

4	OL-22333-01

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Cisco Systems 7942G manual Description For more information, see

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesUsing External Devices OL-22333-01 Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest Optional Registering with Taps Adjusting the Footstand OptionalUsing a Headset Headset Support Audio Quality An Overview of Your Phone Understanding Buttons and Hardware Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7942G Cisco Unified IP Phone 7941G and 7941G-GE Description For more information, see Understanding Lines and Calls Understanding Line and Call Icons Icon Line or Call State Description Understanding Phone Screen Features 5, and Viewing Multiple Calls, Understanding Feature Buttons and Menus Cleaning the Phone Screen Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP and Sccp Understanding Energy Savings An Overview of Your Phone OL-22333-01 Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then See Using Cisco WebDialer Placing a Call-Additional OptionsTips Corporate Directory Personal Directory to Choose Personal Address Book Configuring Fast Dials on Using Your PersonalWeb, Address Book on Answering a Call Answer Calls Using a Single Phone Ending a CallSee Managing Business Tip Using Hold and Resume If you want to Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Using Do Not Disturb Press DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference FeaturesMaking Conference Calls Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Participant If you want to Then Personal Directory on the Web, Advanced Call HandlingSpeed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call Using Barge Features Single-button and Multi-touch Barge Using BLF to Determine a Line State Press Private Making and Receiving Secure Calls VPN Configuration If you want to Then Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then Tips Using Cisco Extension Mobility EM ServiceChange Credentials Press ChangePIN Access Lists for Mobile Connect, See Answering a Call, See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22333-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone OL-22333-01 Changing Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences Rings Customizing the Phone Screen Options Web Pages,User Preferences Contrast User Preferences Background Images Changing Phone Settings OL-22333-01 Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls. Each stores Missed Calls, Placed Calls, or Received Calls Missed Calls , Placed Calls , or Received Calls State, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Using Call Logs and Directories Press Fast Dial Personal Directory Personal Fast Dials Using Call Logs and Directories OL-22333-01 Accessing Voice Messages Customizing Rings and Message Indicators, System, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options Device Configuring Features and Services on the Web Using the Personal Directory on the WebUser Options Device Choose User Options Personal Address Book Click Service URL If you want to Then do this after you logChoose User Options Device Choose User Options Fast Dials Choose User Options Device Click Service URL Assign a line button for Fast Dial Setting Up Speed Dials on the Web Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Click Speed Dials Click Phone Services Click Delete Selected Controlling User Settings on the Web ServicesFeature buttons Choose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change or create a line Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Web Pages, Configuration Host Name Network If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call Handling Troubleshooting Your Phone General TroubleshootingSymptom Explanation CallBack fails Viewing Phone Administration Data Using the Quality Reporting Tool If you are asked to Then OL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps