Basic Call Handling

 

 

 

 

 

 

 

 

 

For more information,

If you want to...

Then...

 

see...

 

 

 

 

Use CallBack to receive

1.

Press CallBack while listening to the

Your system

notification when a busy

 

busy tone or ring sound.

administrator

or ringing extension is

2.

Hang up. Your phone alerts you when

 

available

 

 

the line is free.

 

 

 

 

 

 

 

3.

Place the call again.

 

 

Note When a call is being chaperoned, a call

 

 

 

chaperone cannot use CallBack.

 

 

 

 

See if a line associated with

Look for Busy Lamp Field indicators.

Using BLF to Determine a

a speed-dial, call record, or

 

 

 

Line State, page 7

directory listing is busy

 

 

 

 

before placing a call to

 

 

 

 

that line

 

 

 

 

 

 

 

Make a priority

Enter the MLPP access number and then

Prioritizing Critical Calls,

(precedence) call

enter the phone number.

page 11

(SCCP phones only)

 

 

 

 

 

 

 

 

 

Dial from a Personal

1.

Choose

> Personal Directory to

Using Personal Directory

Address Book (PAB) entry

 

log in.

 

on Your Phone, page 4

 

2.

Choose Personal Address Book and

 

 

 

search for a listing.

 

 

 

 

 

 

Place a call using a

1.

Dial a number.

 

Your system

billing or tracking code

2.

After the tone, enter a client matter code

administrator

(SCCP phones only)

 

(CMC) or a forced authorization code

 

 

 

 

 

 

(FAC).

 

 

 

 

 

Place a call using your

Log in to the Cisco Extension Mobility

Using Cisco Extension

Cisco Extension Mobility

service on a phone.

 

Mobility, page 13

profile

 

 

 

 

 

 

 

 

Make a call from a

1.

Obtain your Mobile Voice Access

Managing Business Calls

mobile phone using

 

number and end-user PIN from your

Using a Single Phone

Mobile Voice Access

 

system administrator.

Number, page 14.

 

2.

Dial your assigned Mobile Voice access

 

 

 

number.

 

 

 

3.

Enter your mobile phone number

 

 

 

(if requested) and PIN.

 

 

4.

Press 1 to make a call to an enterprise

 

 

 

IP phone.

 

 

 

5.

Dial a desktop phone number other

 

 

 

than your desktop phone number.

 

 

 

 

 

 

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

3

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Image 31
Cisco Systems 7942G manual Personal Directory to, Choose Personal Address Book