You can use these additional methods to view multiple calls on multiple lines:

If you want to...

Then...

 

 

 

 

 

 

View calls on

1. Press

? .

 

another line

2. Immediately press the line button

.

 

 

 

 

 

Switch to call

Press

for the highlighted line.

 

overview mode

The phone switches to call overview mode, displaying one call per line. The

 

 

displayed call is either the active call or the held call with the longest

 

duration.

 

 

 

To return to standard viewing mode, press ? and then immediately press

 

the line button.

 

 

 

 

 

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

If you want to...

Then...

 

 

 

Transfer a call

1.

From an active call, press Transfer.

without talking to the

2.

Enter the target number.

transfer recipient

3.

Press Transfer again to complete the transfer or EndCall to cancel.

 

 

Note If your phone has on-hook transfer enabled, complete the transfer

 

 

by hanging up.

 

 

 

Talk to the transfer

1.

From an active call, press Transfer.

recipient before transferring

2.

Enter the target number.

a call (consult transfer)

3.

Wait for the transfer recipient to answer.

 

 

4.

Press Transfer again to complete the transfer or EndCall to cancel.

 

Note If your phone has on-hook transfer enabled, complete the transfer

 

 

by hanging up.

 

 

Redirect a call to a voice

Press iDivert. For more information, see Sending a Call to a Voice

message system

Message System, page 11.

 

 

 

Tips

If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press Transfer and then hang up.

If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again places the call on hold.

10

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Cisco Systems 7942G manual Transferring Calls, Message System