Basic Call Handling

When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the Call Forward feature is disabled on the Cisco Unified devices. The Call Forward feature returns when the call ends.

Using Do Not Disturb

You can use the Do Not Disturb (DND) feature to turn off only the ringer on your phone or to turn off all audible and visual notifications of incoming calls. Your system administrator enables DND for your phone.

When DND and Call Forward All are both enabled on your phone, calls are forwarded and the caller does not hear a busy tone.

DND interaction with other types of calls includes:

DND does not affect intercom calls or non-intercom priority calls.

If both DND and AutoAnswer are enabled, only intercom calls will be answered automatically.

When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the DND feature is disabled on the Cisco Unified devices. The DND feature returns when the call ends.

If you want to...

Then...

 

Turn on DND

Press DND or Do Not Disturb .

 

 

“Do Not Disturb” displays on the phone, the DND

lights, and the ring tone

 

is turned off.

 

 

 

 

Turn off DND

Press DND or Do Not Disturb .

 

 

 

Customize DND

If your system administrator configured DND settings to appear on the User

settings

Options page, follow these steps:

 

1.Log in to your User Options web pages. See Accessing Your User Options Web Pages, page 1.

2.From the drop-down menu, choose User Options > Device.

3.Set the following options:

Do Not Disturb—Set to enable/disable DND.

DND Option—Choose either Call Reject (to turn off all audible and visual notifications) or Ringer Off (to turn off only the ringer).

DND Incoming Call Alert (applies to either DND option set)—Set the alert to beep only, flash only, disable the alert, or choose “None” (to use the “Alert” setting configured by your system administrator).

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 7942G manual Using Do Not Disturb, Press DND or Do Not Disturb