DM Industries, Ltd., extends this limited warranty solely to the original | EXCLUSIONS |
Purchaser of any Eco Spa purchased within the United States or | This warranty is void if DM Industries, Ltd., or its representative deter- |
Canada. | mines that the spa has been subjected to any alterations or repairs by |
5 YEAR STRUCTURAL | anyone other than an authorized representative of DM Industries, Ltd. |
Eco Spas are NOT APPROVED for commercial applications. DM |
SPA SHELL: DM Industries, Ltd., warrants its shells against loss of | Industries, Ltd., will not be responsible for the cost of replacement |
water due to defects in materials and workmanship for five (5) years | parts or labor cost of any spa found to be used in a commercial appli- |
from the original date of purchase. | cation. This warranty shall also be voided if there is evidence that the |
2 YEARS SURFACE | spa has been subjected to misuses, abuses, negligence, improper |
installation or operations other than in accordance with the instruc- |
The surface is warranted against blistering, cracking and chipping | tions in the owner’s manual, including but not limited to damage to |
resulting from a defect in the surface material for a period of two (2) | components caused by improper pH balance or other improper water |
years from the original date of purchase. | chemistry maintenance, (use of chlorine based products other than |
COMPONENT WARRANTY | dichlorine voids all warranties,) or by failure to maintain and clean the |
filtration system; damage to components or spa surface caused by |
DM Industries, Ltd., warrants all factory installed electrical compo- | operating the spa at water temperatures outside the range of 32 |
nents– pumps, blowers, and control system – and plumbing compo- | degrees F (freezing) and 120 degrees F (excessive heat); damage to |
nents – jets, controllers, and air injectors,– to be free from defects in | the surface caused by leaving the spa uncovered while empty of |
materials and workmanship for a period of one (1) year from the orig- | water and in direct exposure to sunlight; damage caused by improp- |
inal date of purchase. The plumbing infrastructure, such as glued | er or incorrect electrical hook-up, modifications to internal electrical |
joints, pipes and hoses are also warranted to be free from defects in | assembly boxes and grounding system, by electrical installations |
material and workmanship for a period of one (1) year. | done by anyone other than licensed professionals in non-conformity |
| with state and local codes or by power surges or spikes; or damage |
Wearable components such as filter cartridges, light bulbs and fuses, | caused by Acts of God or conditions beyond the control of DM |
are not covered under this warranty but are warranted to be free from | Industries, Ltd. |
defects in material and workmanship at the time of the original delivery. | DISCLAIMER |
| Except as expressly provided, there shall be no other warranty or |
Covers, as supplied by DM Industries, Ltd., are warranted to be free | obligation, expressed or implied, oral or statutory. No dealer or other |
from manufacturing defects for a period of one (1) year. | person has the authority to make any warranties or representations |
| covering DM Industries, Ltd., or its products. DM Industries, Ltd., and |
Dealer added options are excluded from this warranty and are cov- | its representatives shall not be liable for any injury, loss, cost or other |
ered under separate warranties from their respective manufacturers. | damage, including but not limited to, loss of use, inconvenience, |
WARRANTY PERFORMANCE | costs of removal of a permanent deck, custom fixture, or any other |
incidental or consequential costs, expenses or damages. Under no |
In the event of a defect covered by this warranty, notify your DM | circumstances shall DM Industries, Ltd., or any of its representatives |
Industries, Ltd., dealer within 10 days of the time the defect is | be held liable for injury to any person or damage to any property, |
discovered. Proof of purchase is required. There is no infield service | however arising. Some states do not allow the exclusion or limitation |
warranty. Components such as equipment pump or control center | of incidental or consequential damages, so the above limitations or |
should be taken or delivered to closest service center. There will be | exclusions may not apply to you. This warranty gives you specific |
no charge for service to repair or replacement components within the | legal rights. You may also have other rights, which vary, from state to |
first 90 days of purchase. After 90 days, you will be accessed a | state. |
minimum service charge of $65.00. Plumbing repairs (leaks) may be | CUSTOMER SERVICE |
done in-field (at the option of servicing dealer/center). DM Industries, | Contact your dealer or local authorized repair center for service. |
Ltd., at its sole option, may elect to substitute a spa or component of | If you do not know who your local dealer is, contact DM Industries, |
equal value, either new or reconditioned, to correct a defect. Such | Ltd.’s Technical Service Division at the address listed below, or call |
replacement shall assume, as its warranty, the remaining portion of | (305) 685-2063. |
the warranty on the original product. If the entire spa needs to be sub- | |
stituted because the repair is not feasible or the repair can not be per- | This warranty is effective for spas manufactured after January 1, 2005. |
formed in the field, reasonable costs to pick up the defective spa and | |
return it or delivering and installing the replacement spa will be the | |
responsibility of the spa owner. | |
