The EPA (U.S. Environmental Protection Agency), CARB (California Air Resources Board), Environment Canada and RedMax / Zenoah America, Inc. are pleased to explain the emissions control system's warranty on your 2009 and later small off-road engine. In U.S. and Canada, new equipment that use small off-road engines must be designed, built, and equipped to meet the applicable Federal or Californian stringent anti-smog standards. RedMax / Zenoah America, Inc. must warrant the emissions control system on your small off-road engine for the period listed below provided there has been no abuse, neglect or improper maintenance of your equipment. Your emissions control system may include parts such as carburetor, ignition system, catalytic converter, fuel tank, filters and other associated components. Also, included may be hoses, belts, connectors, sensors, and other emission-related assemblies. Where a warrantable condition exists, RedMax / Zenoah America, Inc. will repair your small off-road engine at no cost to you including diagnosis, parts and labor.
MANUFACTURER'S WARRANTY COVERAGE
This emissions control system is warranted for two years or if the product qualifies for a longer warranty period resulting from the type of use, that period shall prevail. If any emissions-related part on your equipment is defective, the part will be repaired or replaced by RedMax / Zenoah America, Inc.
OWNER'S WARRANTY RESPONSIBILITIES
As the small off-road engine owner, you are responsible for performance of the required maintenance listed in your Owner's Manual. RedMax / Zenoah America, Inc. recommends that you retain all receipts covering maintenance on your small off-road engine, but RedMax / Zenoah America, Inc. cannot deny warranty solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance. As the small off-road engine owner, you should however be aware that the RedMax / Zenoah America, Inc. may deny you warranty coverage if your small off-road engine or a part has failed due to abuse, neglect, or improper maintenance or unapproved modifications.
You are responsible for presenting your small off-road engine to a RedMax / Zenoah America, Inc. distribution center or service center as soon as the problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. If you have any questions regarding your warranty coverage, you should contact RedMax / Zenoah America, Inc. at 1-800-291-8251 or via e-mail at service@redmax.com.
WARRANTY COMMENCEMENT DATE
The warranty period begins on the date the engine or equipment is delivered to an ultimate purchaser.
LENGTH OF COVERAGE
RedMax / Zenoah America, Inc. warrants to the ultimate purchaser and each subsequent owner that the engine or equipment is designed, built, and equipped so as to conform with all applicable regulations adopted by EPA and CARB, and is free from defects in materials and workmanship that causes the failure of a warranted part for a period of two years.
WHAT IS COVERED
REPAIR OR REPLACEMENT OF PARTS Repair or replacement of any warranted part under the warranty must be performed at no charge to the owner at a warranty station. Warranty services or repairs will be provided at all RedMax / Zenoah America, Inc. distribution centers that are franchised to service the subject engines. Throughout the emissions warranty period of two years, RedMax / Zenoah America, Inc. must maintain a supply of warranted parts sufficient to meet the expected demand for such parts.
WARRANTY PERIOD Any warranted part that is scheduled for replacement as required in the maintenance schedule, is warranted for the period of time prior to the first scheduled replacement point for that part. If the part fails prior to the first scheduled replacement, the part will be repaired or replaced by RedMax / Zenoah America, Inc. at
no cost. Any such part repaired or replaced under warranty is warranted for the remainder of the period prior to the first scheduled replacement point for the part. Any warranted part that is not scheduled for replacement as required in the maintenance schedule, is warranted for two years or if the product qualifies for a longer warranty period resulting from the type of use, that period shall prevail. If any such part fails during the period of warranty coverage, it will be repaired and replaced by RedMax / Zenoah America, Inc. at no cost. Any such part repaired or replaced under the warranty is warranted for the remaining warranty period. Any warranted part that is scheduled only for regular inspection in the maintenance schedule will be warranted for a period of two years. A statement in such written instructions to the effect of "repair or replace as necessary" will not reduce the period of warranty coverage. Any such part repaired or replaced under warranty will be warranted for the remaining warranty period.
DIAGNOSIS The owner must not be charged for diagnostic labor that leads to the determination that a warranted part is in fact defective, provided that such diagnostic work is performed at a warranty station.
CONSEQUENTIAL DAMAGES RedMax / Zenoah America, Inc. is liable for damages to other engine components proximately caused by a failure under warranty of any warranted part.
EMISSION WARRANTY PARTS LIST
1.Air-induction system*
2.Fuel system*
3.Ignition system*
4.Fuel tank, cap and lines as applicable*
*some components only covered up to point specified by maintenance schedule
WHAT IS NOT COVERED
All failures caused by abuse, neglect or improper maintenance are not covered.
ADD-ON OR MODIFIED PARTS
Add-on or modified parts that are not exempted by CARB or EPA may not be used. The use of any non-exempted add-on or modified parts will be grounds for disallowing a warranty claim. RedMax / Zenoah America, Inc. will not be liable to warrant failures of warranted parts caused by the use of a non-exempted add-on or modified part.
HOW TO FILE A CLAIM
If you have any questions regarding your warranty rights and responsibilities, you should contact your nearest authorized servicing dealer or contact RedMax / Zenoah America, Inc. at 1-800-291-8251 or via e-mail at service@redmax.com.
WHERE TO GET WARRANTY SERVICE
Warranty services or repairs are provided through all RedMax / Zenoah America, Inc. authorized servicing dealers.
MAINTENANCE, REPLACEMENT AND REPAIR OF EMISSION- RELATED PARTS
Any replacement part may be used in the performance of any warranty maintenance or repairs and must be provided without charge to the owner. Such use will not reduce the warranty obligations of the manufacturer.
MAINTENANCE STATEMENT
The owner is responsible for the performance of all required maintenance, as defined in the operator's manual.
ZENOAH AMERICA, INC.
1100 Laval Blvd. Suite 110
Lawrenceville, Georgia 30043
