Guarantee policy, After Sales Service

E N G L I S H

◆Place the tool on a firm surface, allowing access to the screws (36) in the handle casing (fig. O).

◆Remove the screws (36) from the handle casing.

◆Remove the top part of the handle casing.

◆Remove the screws (37) from the battery housing (fig. P).

◆Remove the top part of the battery housing.

◆Disconnect the wires (38) from the battery terminals (39).

◆Place the battery in a suitable packaging to ensure that the terminals cannot be short- circuited. Take the battery to your service agent or a local recycling station. Collected batteries will be recycled or disposed of properly.

Technical data

		GLC120
Voltage	VDC	12
Capacity	Ah	7.2

No-load speed	min-1	10,800
Cutting line length	m	10

Weight	kg	4.6


Charger
Input voltage	VAC	230
Approx. charging time	h	16

GUARANTEE

The Black & Decker lawn and garden guarantee provides: 36 months parts and 12 months labour cover in the UK, 24 months parts and labour cover in South Africa, Australia and New Zealand. Proof of purchase will be required. Should your Black & Decker product become defective within the guarantee period due to faulty materials or workmanship, we guarantee to either replace all defective parts or -at our discretion- to replace the unit free of charge, provided that:

◆The product is returned to us or one of our authorised repair agents with proof of purchase.

◆The product has been used within the parameters of its consumer classification.

◆The product has not been used for hire purposes.

◆Repairs have not been attempted by anyone other than our authorised repair agents.

◆The failure represents normal wear and tear. This guarantee is offered as an extra benefit and does not affect your statutory rights.

The guarantee policy

The following failures are not covered by the above guarantee:

◆Replacing worn or damaged blades, nylon lines, chains and power cables. These items are regarded as replacement items which wear during normal usage.

◆Failures as a result of sudden impact or obvious abuse.

◆Failures due to usage not in accordance with instructions and recommendations contained in this manual.

The use of other than genuine Black & Decker accessories and parts may cause decreased performance or damage to the product and will render the guarantee void.

AFTER SALES SERVICE

Full details on our after-sales service are available on the Internet at www.2helpU.com. Alternatively, contact our Service and Information Centre at the address towards the back of this manual.

It is our aim that all Black & Decker customers should be totally satisfied with their

Black & Decker product and our after sales service. If any help or advice is needed, please contact your local Black & Decker repair agent.

If your product needs repair, please take or send it to an authorised repair agent, providing proof of purchase if claiming a guarantee repair.

Black & Decker offers a nationwide network of authorised repair agents.

Full details on our after sales service can be obtained from any of our authorised repair agents.