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Troubleshooting
If the Polaris cleaner displays the following actions, adjustments may be necessary to restore performance. Refer to the exploded parts diagram for part references.
Action: Hangs up on steps or other obstacles longer than
Solution: 1. Check the wheel RPM.
2.Verify the
3.Adjust the thrust jet.
4.Remove unnecessary pool hardware or install a Ladder Guard Kit (order part #G21 from a Polaris dealer).
Action: Polaris is sluggish, running with less power than normal.
Solution: 1. Check the filter screen in the quick disconnect and clean, if necessary.
2.Clean the skimmer basket, pump basket, and pool filter.
3.Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.
4.Check the wheel RPM.
Action: Polaris flies around the pool.
Solution: 1. Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve
to decrease water flow to cleaner.
2.Verify the
3.Adjust
Action: Polaris does not back up.
Solution: 1. Verify the
is cycling.
2.Check the wheel RPM.
3.If the bag is full, empty it.
4.If the head float has water in it, replace it.
5.Ensure feed hose is floating.
Action: Polaris only turns in one direction.
Solution: 1. Adjust the thrust jet.
2.If the end of the hose that connects to the Polaris has a curve to it, align it with the curve of the feed pipe.
3.Make sure that the swivel on the feed pipe turns freely.
4.Ensure feed hose is floating
Action: Feed hose becomes tangled.
Solution: 1. Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.
2.With the Polaris operating, check that the swivels
in the hose and the hose connections turn freely.
3.Ensure the feed hose is floating.
4.With the Polaris turned off, spin each of the wheels. All of the wheels should
turn together.
Action: Sweep hose is sucked into the vacuum tube.
Solution: 1. Make sure the opening at the end of the sweep hose is not blocked by the sweep hose scrubber.
2.Adjust the sweep hose to a gentle sweeping motion.
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