Section 10 – Warranty
Generac Air-cooled 7 kW, 12 kW and 15 kW Generators
GENERAC POWER SYSTEMS STANDARD TWO-YEAR LIMITED WARRANTY
FOR GENERAC RESIDENTIAL AND LIGHT COMMERCIAL UNITS
For a period of two (2) years or two thousand (2,000) hours of operation from the date of sale, which ever occurs first, Generac Power Systems, Inc. will, at its option, repair or replace any part(s) which, upon examination, inspection, and testing by Generac Power Systems or an Authorized/Certified Generac Power Systems Dealer, or branch thereof, is found to be defective under normal use and service, in accordance with the warranty schedule set forth below. Any equipment that the purchaser/owner claims to be defective must be examined by the nearest Authorized/Certified Generac Power Systems Dealer, or branch thereof. This warranty applies only to Generac Power Systems Generators used in "Standby" applications, as Generac Power Systems, Inc. has defined Standby. Scheduled maintenance, as outlined by the generators owners manual, is highly recommended. This should be performed by an Authorized/Certified Generac Power Systems Dealer, or branch thereof. This will verify service has been performed on the unit throughout the warranty period.
WARRANTY SCHEDULE
YEAR ONE and TWO — one hundred percent (100%) coverage on mileage, labor, and parts listed (proof of purchase and maintenance required).
•Engine ALL COMPONENTS
•Alternator ALL COMPONENTS
•Transfer System ALL COMPONENTS
Guidelines:
Travel allowance for Air and Liquid cooled units is limited to 60 miles maximum, and 2.0 hours maximum or $100.00 maximum (per occurrence, whichever is less), round trip, to the nearest authorized Generac Service Facility, and only applies to permanently wired and mounted units. Any and all warranty repairs and/or concerns, must be performed and/or addressed by an Authorized/Certified Generac Power Systems Dealer, or branch thereof.
• A Generac Power Systems, Inc. Transfer Switch is highly recommended to be used in conjunction with the generator set. If a Non-Generac Power Systems, Inc. Transfer Switch is substituted for use and directly causes damage to the generator set, no warranty coverage shall apply.
•All warranty expense allowances are subject to the conditions defined in Generac Power Systems Warranty, Policies, and Procedures Flat Rate Manual.
•Units that have been resold are not covered under the Generac Power Systems Warranty, as this Warranty is not transferable.
•Unit enclosure is only covered against rust or corrosion the first year of the warranty provision.
•Use of Non-Generac replacement part(s) will void the warranty in its entirety.
•Engine coolant heaters (block-heaters), heater controls and circulating pumps after the first year.
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
1.Any unit built/manufactured prior to July 1, 2004.
2.Costs of normal maintenance (i.e. tune-ups, associated part(s), adjustments, loose/leaking clamps, installation and start-up).
3.Any failure caused by contaminated fuels, oils, coolants/antifreeze or lack of proper fuels, oils or coolants/antifreeze.
4.Units sold, rated or used for "Prime Power", "Trailer Mounted" or "Rental Unit" applications as Generac Power Systems have defined Prime Power, Trailer Mounted or Rental Unit. Contact a Generac Power Systems Distributor for Prime Power, Trailer Mounted or Rental Unit definition and warranty.
5.Failures caused by any external cause or act of God such as, but not limited to, collision, fire, theft, freezing, vandalism, riot or wars, lightning, earthquake, windstorm, hail, volcanic eruption, water or flood, tornado, hurricane, terrorist acts or nuclear holocaust.
6.Products that are modified or altered in a manner not authorized by Generac Power Systems in writing.
7.Failures due, but not limited to, normal wear and tear, accident, misuse, abuse, negligence, or improper installation or sizing.
8.Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s).
9.Damage related to rodent and/or insect infestation.
10.Failure due to misapplication, misrepresentation, or bi-fuel conversion.
11.Telephone, facsimile, cell phone, satellite, Internet, or any other communication expenses.
12.Rental equipment used while warranty repairs are being performed (i.e. rental generators, cranes, etc.).
13.Overtime, holiday, or emergency labor.
14.Modes of transportation deemed abnormal (refer to Generac Power Systems Warranty, Policies, Procedures and Flat Rate Manual).
15.Steel enclosures that are rusting due to improper installation, location in a harsh or saltwater environment or scratched where integrity of paint applied is compromised.
16.Any and all expenses incurred investigating performance complaints unless defective Generac materials and/or workmanship were the direct cause of the problem.
17.Starting batteries, fuses, light bulbs, engine fluids, and overnight freight cost for replacement part(s).
THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, SPECIFICALLY, GENERAC POWER SYSTEMS MAKES NO OTHER WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser/owner.
GENERAC POWER SYSTEMS ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC POWER SYSTEMS BE LIABLE FOR ANY INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC POWER SYSTEMS, INC. NEGLIGENCE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to purchaser/ owner. Purchaser/owner agrees to make no claims against Generac Power Systems, Inc. based on negligence. This warranty gives purchaser/owner specific legal rights. Purchaser/owner also may have other rights that vary from state to state.
Generac Power Systems, Inc. • P.O. Box 8 • Waukesha, WI 53187
Ph: (262) 544-4811 • Fax: (262) 544-4851
Bulletin 0166550SBY / Printed in U.S.A. 6.04
