6. Maintenance and Servicing
6.1. Maintenance
The iEQ45 is designed to be maintenance free. Do not overload the mount. Do not drop the mount, this will damage the mount or degrade the GOTO tracking accuracy permanently. Use a wet cloth to clean the mount and hand controller. Do not use solvent.
If your mount is not to be used for an extended period, dismount the OTAs and counterweight(s).
6.2. iOptron Customer Service
If you have any question concerning your iEQ45 contact iOptron Customer Service Department. Customer Service hours are 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday. In the unlikely event that the iEQ45 requires factory servicing or repairing, write or call iOptron Customer Service Department first to receive an RMA# before returning the mount to the factory. Please provide details as to the nature of the problem as well as your name, address,
It is strongly suggested that to send technical questions to support@ioptron.com. Call in the U.S. 1.781.569.0200.
6.3. Product End of Life Disposal Instructions
This electronic product is subject to disposal and recycling regulations that vary by country and region. It is your responsibility to recycle your electronic equipment per your local environmental laws and regulations to ensure that it will be recycled in a manner that protects human health and the environment. To find out where you can drop off your waste equipment for recycling, please contact your local waste recycle/disposal service or the product representative.
6.4. Battery Replacement and Disposal Instructions
Battery Disposal- Batteries contain chemicals that, if released, may affect the environment and human health. Batteries should be collected separately for recycling, and recycled at a local hazardous material disposal location adhering to your country and local government regulations. To find out where you can drop off your waste battery for recycling, please contact your local waste disposal service or the product representative.
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