Motorola WPS870G manual Troubleshooting, Contact Information, Hardware and LAN Solutions

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User Guide

WPS870G

 

 

Section 7: Troubleshooting

This section describes some situations that may arise and the solutions to them.

Contact Information

If you encounter printing difficulties, please refer to the appropriate section. If, after following the advice below and the Wireless Print Server still does not function properly, please access our website at http://www.motorola.com/broadband/consumers for the latest information.

You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646.

Hardware and LAN Solutions

All of the Wireless Print Server's LEDs are off.

Check the power supply or power connection.

The Wireless Print Server unit cannot be found on the LAN, so configuration is not possible. If using the Wireless Interface to access:

Temporarily disable WEP on your other Wireless stations.

If using "Ad-Hoc" mode, it is not possible for Wireless stations to connect to the Wireless Print Server, because its default mode is "Infrastructure". You must use the wired interface for initial configuration.

If using "Infrastructure" mode, verify that the SSID of the WPS870G matches your Access Point’s SSID.

The Access Point itself has a blank (null) SSID.

If there is a setting "Broadcast SSID" or "Allow SSID of ANY", this setting should be enabled.

If using the Wired 10/100BaseT interface to access:

Check the Hub/Router/Switch. The link LED for the port to which the Wireless Print Server is connected should be On. If it is Off, there may be a problem in the network cable.

On the Wireless Print Server, check the LAN LED. If the LED is not On, the network connection is not working.

If using TCP/IP:

Ensure that there are no routers between the Wireless Print Server and the computer used for configuration.

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Contents Page User Guide WPS870G Page Table of Contents Alternate Client Computer Configurations Appendix a Specifications Features OverviewSafety Instructions Package Contents Back of WPS870G RestoreWPS870G Physical Description ButtonRestore Button Test Print and Restore ButtonLED Indicators Front of WPS870GLED Color Condition Status Parallel All 4 LEDsBefore You Begin, a Choice InstallationOverview IP AssignmentChoosing a Static IP Address Subnet Mask/Gateway Address DiscoveryHardware Setup Wireless Router to WPS870G ConnectionComputer to WPS870G Connection Installation Wizard Setup Procedure Installation NotesClick Install and Configure the Wireless Print Server WPS870G Configure IP Address Settings window is displayed Ssid DescriptionNetwork Name SecurityChannel WPS870G Wireless Print Server Utility Installation WPS870G Utility Install for Windows 98SE/Windows MEWPS870G Windows Windows ME WPS870G WPS870G Utility Installation for Windows WPS870G User Guide WPS870G WPS870G Utility Install for Windows XP WPS870G User Guide WPS870G Existing Printer Driver Configuration Click Start Settings PrintersWireless Security Configuration LoggingWireless Security Setup Authentication EncryptionWeb-Based Management PreparationNetwork Layout Diagrams Connecting to the WPS870G Help, Restart, and Logout Status Server StatusPrinter Status ItemDescriptionIP Address Network SettingsNetwork Setting Subnet MaskCancel Delay beforeSet Defaults GatewayWireless Settings Wireless BasicMode Link InfoWireless Security Key Index Key InputPass-phrase Key 1Printer Settings Configure ServerCancel Click to cancel any changes Protocol Settings AppleTalkNetBEUI Control Panel Login Password Confirm DescriptionLogin Idle Time Device SecurityUpdating Firmware Alternate Client Computer Configurations Printing MethodsWhich printing method should I use? Checking Your Network Protocols Windows What Is Required Windows IP PrintingWindows 98SE/ME IP Printer Port Setup WPS870G Windows 2000/XP IP Printer Port Setup Choose Standard TCP/IP Port and then click New PortWPS870G Print Jobs Management Delete a Printing PortAdvanced Port Options RetryInterval Windows SMB Printing BannerWPS870G Windows with Server-based Print Queues Network Path Windows 98/ME Network Path Windows 2000/XPWPS870G Macintosh AppleTalk AppleTalk SetupAdvanced Setup and Management Software RequirementsLPR Printing Setup Select LPR Printers using IPMacintosh OS Installing IPP Client Windows 98SE/ME Internet Printing Protocol IPPInternet Printing Protocol IPP Requirements IPP Client Configuration Windows 98SE/ME IPP Client Setup Windows 2000/XP Select Network Printer and click NextUSB Changing the IPP Port Settings Using IPP PrintersTroubleshooting Hardware and LAN SolutionsContact Information AppleTalk Macintosh Solutions Use a router and had to restart it. Now I can’t printMy EPS file does not print with the correct fonts Windows Printing Solutions Click Start Settings Control Panel Add/Remove ProgramsWPS870G User Guide WPS870G Uncheck the Enable bidirectional support checkbox Select Start Settings Printers to open the Printers folder\\printername\P1 User Guide Unix Troubleshooting Print Server is not recognized. Check the followingParallel Port Pin Assignments Appendix a SpecificationsGeneral Specifications FCC / CEFeature Support Protocol SupportWindows NT 4.0 Server Appendix B Windows Server ConfigurationNavigate to Start Settings Control Panel Network Adding TCP/IP Printing SupportWindows 2000/2003 Server Wireless Print Server IP Address Configuration Appendix C Unix SystemsLPD Configuration LPD on IBM AIXLPD on System Select Control Panel, then Printer Configuration LPD on LinuxFile Limit Field Data NameSpool Directory Remote HostLPD on BSD Chgrp daemon /usr/spool/SpoolerdirPrinting using LPD Lpr -P printername filenameAppendix D NetWare Creating an Ndps Manager ObjectStarting Ndps Creating an Ndps Printer AgentWPS870G Glossary AsciiBSS CPEDdns DNS DhcpDMZ DSLESS FTPGUI IcmpIeee Isdn ISPLAN NIC MTUNAT PcmciaPPP PptpROM RTSSmtp Tunnel SwitchTCP UDPWAN USBVPN WAPWlan Wi-FiWEP WPAMgbi

WPS870G specifications

The Motorola WPS870G is a versatile and robust wireless access point designed to enhance connectivity in both residential and commercial environments. Known for its powerful performance and reliable connectivity, the WPS870G leverages advanced technologies to meet the demands of modern wireless communication.

One of the standout features of the WPS870G is its dual-band capability, operating on both the 2.4 GHz and 5 GHz bands. This allows for greater flexibility and improved performance, as users can connect devices to the most suitable frequency based on their needs. The device supports the latest Wi-Fi 6 (802.11ax) standard, delivering faster speeds, increased capacity, and improved efficiency. With Wi-Fi 6, multiple devices can connect simultaneously without compromising the quality of the internet experience, making it an ideal solution for homes with numerous smart devices or crowded office spaces.

In terms of coverage, the WPS870G is equipped with advanced MIMO (Multiple Input Multiple Output) technology, which utilizes multiple antennas to transmit and receive more data simultaneously. This results in a more reliable and stable connection, reducing dead zones and enhancing overall performance. The device also offers beamforming technology, which focuses the Wi-Fi signal directly toward connected devices, further improving signal strength and range.

Security is paramount in today’s digital world, and the Motorola WPS870G is built with robust security protocols, including WPA3 encryption, which offers enhanced protection against unauthorized access and cyber threats. Additionally, the access point supports VLAN functionality, enabling users to segment their network for better management and security.

The WPS870G features an intuitive web-based interface for easy setup and management, allowing users to configure settings effortlessly. Its PoE (Power over Ethernet) capability simplifies installation by allowing power and data to be transmitted through a single cable, reducing clutter and making the deployment of the device more flexible.

In conclusion, the Motorola WPS870G is a powerful wireless access point that combines modern technology and user-friendly features. With dual-band support, Wi-Fi 6 capability, MIMO, enhanced security, and easy installation options, it stands out as a reliable solution for improving wireless connectivity in various environments. Whether for home use or in a business setting, the WPS870G is designed to deliver superior performance and a seamless internet experience.
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