ViewSonic PJ650 manual Problem Diagnostics

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Problem Diagnostics

Before requesting repair, please check the following chart. If the situation cannot be corrected, then contact your dealer.

Phenomenon

Cases not involving a

Items to be confirmed

 

machine defect

 

 

 

 

 

The main power source is not

Turn on the main power.

 

ON.

 

 

 

 

Power does not

The electrical power cord is

Correctly connect the power cord. points.

not plugged in.

 

come ON

 

 

The main power source has

Be sure to press the “O” (power OFF) side of the main power

 

 

been interrupted during opera-

switch, and leave this OFF for approximately 20 minutes. After

 

tion, such as by a power out-

the unit has sufficiently cooled down, turn ON the power

 

age (blackout), etc.

source.

 

 

 

 

The input changeover settings

Select the input signal, and correct the settings.

No sound or pic-

are mismatched.

 

 

 

The input changeover settings

Correctly connect the connection cord.

tures are outputted

are mismatched.

 

 

 

 

 

 

 

No signal is being inputted.

Correctly connect the connection cord.

 

 

 

 

The electrical wiring to this

Correctly connect the connection cord.

Pictures are dis-

unit is not correctly connected.

 

 

 

The volume setting has been

Adjust the VOLUME setting to a higher level.

played, but no

set at (or adjusted to) an

 

sounds are heard

 

extremely low level.

 

 

 

 

 

 

 

MUTE is turned on.

Press the MUTE button to toggle the MUTE mode setting..

 

 

 

 

The electrical wiring to this

Correctly connect the connection cord.

 

unit is not correctly connected.

 

Sounds are heard,

 

 

The brightness setting has

Adjust the BRIGHT setting to a brighter level.

but no pictures are

been set at (or adjusted to) an

 

displayed

extremely low level.

 

 

 

 

 

The lens cap has not been

Remove the lens cap.

 

removed.

 

 

 

 

Colors have a faded-

Color depth setting or color

Perform picture adjustments by changing the COLOR BAL R,

out appearance.

tone setting

the COLOR BAL B, and/or the TINT settings, etc.

Color tone is poor

 

 

 

 

 

 

The brightness setting and/or

Perform picture adjustments by changing the BRIGHT and/or

 

contrast setting has not been

CONTRAST settings, etc.

 

properly adjusted.

 

Pictures appear dark

 

 

The WHISPER mode is the

Toggle from the WHISPER mode.

 

current setting.

 

 

 

 

 

Lamp is approaching the end

Repalce the Lamp Assembly.

 

of its product lifetime.

 

 

 

 

Pictures appear

Either the FOCUS setting or

Adjust the FOCUS and H PHASE settings.

the H PHASE is not properly

 

blurry

 

adjusted.

 

 

 

 

 

 

NOTE:

When the interior becomes overheated, power to the unit automatically shuts down. Press the main switch on the side of the unit to the off position then wait 20 minutes to allow the unit to cool down before any work is done to the unit.

37 ViewSonic PJ650

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Contents User Guide Contents Troubleshooting For Your Records Package Contents Before UseComponent Names ProjectorRemote Control Putting batteries into the remote control unit Using the remote controlOperating the remote control Setting up the projector Adjusting the Projectors Elevator FeetAdjusting the Screen Size and Projection Distance Ports and Cables Function Projector Port Connection CablesSetUp Reminders Connect your devices to the projectorConnecting your devices Plug & PlayConnecting to a Computer Laptop computerConnecting to a DVD Player or VCR Connecting to a Display Monitor Turning On The Power PrecautionsTurning Off The Power Control panelSelecting an Input Signal If selecting video input Press the Video buttonAdjusting the Volume Temporarily Muting the SoundAdjusting the Image Position Using the Automatic Adjustment Feature Correcting Keystrone Distortions Using the Magnify Feature Freezing the ScreenSelecting the Aspect Ratio Signal SearchingTemporarily Blanking the Screen Using the Menu Functions Ex. Adjusting SharpnessAvailable Functions Remote Control Operation Operating the PC ScreenPS/2, ADB, Serial Mouse Control USB Mouse/Keyboard ControlOSD Menu Function Description Main MenuPicture 1 Menu Picture 2 MenuSelect Mode of Signal Type for VIDEO/S-VIDEO Select Hdtv Signal ModeOn/Off Sync on G Mode Input MenuSelection of Blank Screen Screen MenuSelection of Start UP Screen MyScreen Registration of MyScreen MyScreen Size Selection of MyScreen display sizeAdjust Volume High Adjust Auto OFF TimeSelect Whisper Mode Option MenuMaintenance LampLamp Life Replacing the LampCaring for the Air Filter Caring for the Inside of the Projector Caring for the Cabinet and Remote Control TransmitterCaring for the Lens On-screen Messages TroubleshootingMessage Description Panel Lamp Indicators IndicatorProblem Diagnostics Outline Dimension SpecificationsSpecification Customer Support Country/Region Web site = TelephoneWhat the warranty covers How long the warranty is effectiveWho the warranty protects What the warranty does not coverPower Cord Safety Guidelines AppendixFor the United States and Canada For customers in CanadaCompliance Information for U.S.A Compliance Information for CanadaCompliance Information for European Countries User Information for all CountriesViewSonic Corporation