Intel SE7230NH1-E, SR1475NH1-E Devices are not Recognized under Device Manager, LED Information

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Devices are not Recognized under Device Manager

The Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Additional Information and Software” for a link to the current drivers and chipset files.

Hard Drive(s) are not Recognized

Check the following:

1.Make sure the drive is not disabled in BIOS Setup.

2.Make sure the drive is connected correctly and that is plugged into the power supply.

3.Make sure the drive is compatible. See “Additional Information and Software” for a link to the tested drives.

4.Make sure you have not exceeded the power budget for the server. See “Additional Information and Software” for a link to software to check your power budget.

5.If using SCSI drives, verify that each SCSI ID number is uniqe on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives.

6.If using IDE drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings.

7.If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly.

Bootable CD-ROM Is Not Detected

Check the following:

Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.

LED Information

The Intel® Server Board SE7230NH1-E includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below.

Table 5. LED Information

LED Name

Function

Location

LED Color

Notes

 

 

 

 

 

Power

Indicates system power

Front control

Green

Off = Power is off or in

 

is on or off

panel

 

sleep state S5

 

 

 

 

On = Power is on or in

 

 

 

 

sleep stats S0

 

 

 

 

 

ID

Aid in server

Front control

Blue

Press ID LED button or use

 

identification from the

panel and

 

Server Management

 

back panel

board rear left

 

software to turn the LED on

 

 

corner

 

and off.

 

 

 

 

 

Intel® Server Board SE7230NH1-E and Intel® Server Platform SR1475NH1-E User’s Guide

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Contents Intel Order Number D23185-004 Disclaimer Manual Organization About this ManualAdditional Information and Software Product AccessoriesPage Page Safety Information Safety Information Contents Getting Help Regulatory and Compliance Information Xii Intel Server Board SE7230NH1-E List of FiguresXiv List of Tables Xvi Intel Server Board SE7230NH1-E Server Board FeaturesServer Board Features 5V only are not supported and one embedded Intel 10/100 C D E F G H I J K L M BB Y W GG FF EE DD CC AA Z Connector and Header LocationsConfiguration Jumpers Configuration JumpersACD F Back Panel ConnectorsMemory Hardware RequirementsProcessor Hard Disk Drives Power SupplyOptional Hardware Setup Menus Using the Bios Setup UtilityStarting Setup If You Cannot Access SetupKeyboard Commands Obtaining the Upgrade Upgrading the BiosPreparing for the Upgrade Recording the Current Bios SettingsClearing the Cmos Upgrading the BiosTools and Supplies Needed Hardware Installations and UpgradesInstalling and Removing Memory Before You BeginInstalling DIMMs Installing DIMMsRemoving DIMMs Installing or Replacing the ProcessorInstalling the Processor Lift Processor Socket Lever Removing Protective Processor Cover Closing the Load Plate and Socket Lever Installing the Active Heat SinkInstalling the Active Heat Sink Installing the Passive Heat SinkRemoving a Processor Installing the Passive Heat SinkReplacing the Backup Battery Removing the Battery Problems following Initial System Installation TroubleshootingResetting the System Hardware Diagnostic Testing Confirming Loading of the Operating System Specific Problems and Corrective ActionsVerifying Proper Operation of Key System Lights No Characters Appear on Screen Power Light Does Not LightSystem Cooling Fans Do Not Rotate Properly Characters Are Distorted or IncorrectCannot Connect to a Server Diskette Drive Activity Light Does Not LightCD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light System Boots when Installing PCI Card Problems with NetworkServer hangs when the drivers are loaded Diagnostics pass but the connection failsProblems with Newly Installed Application Software Hard Drives are not Recognized Bootable CD-ROM Is Not DetectedDevices are not Recognized under Device Manager LED InformationPost Error Beep Codes Bios Post Beep CodesCanada Europe Getting HelpWorld Wide Web Telephone Latin America Asia-Pacific regionJapan 800 621 Page English Safety InformationServer Safety Information Safety Warnings and CautionsEquipment Handling Practices Power and Electrical WarningsIntended Application Uses Site SelectionPower Cord Warnings System Access WarningsElectrostatic Discharge ESD Rack Mount WarningsLaser Peripherals or Devices Battery ReplacementOther Hazards Cooling and AirflowSicherheitshinweise und Vorsichtsmaßnahmen DeutschSicherheitshinweise für den Server Handhabung von Geräten Zielbenutzer der AnwendungStandortauswahl Hinweis für Netzkabel Warnungen zu Netzspannung und ElektrizitätWarnhinweise für den Systemzugang Elektrostatische Entladungen ESD Warnhinweise für RacksLaser-Peripheriegeräte oder -Komponenten Andere GefahrenBatterieaustausch Kühlung und LuftstromSécurité avertissements et mises en garde FrançaisConsignes de sécurité sur le serveur Pratiques de manipulation de l’équipement Sélection d’un emplacementDomaines d’utilisation prévus Avertissements sur le cordon d’alimentation Alimentation et avertissements en matière d’électricitéAvertissements sur l’accès au système Décharges électrostatiques†ESD Avertissements sur le montage en rackPériphériques laser Remplacement de la pileAutres risques Refroidissement et ventilationAdvertencias y precauciones sobre seguridad EspañolInformación de seguridad del servidor Manipulación del equipo Aplicaciones y usos previstosSelección de la ubicación Advertencias sobre el cable de alimentación Advertencias de alimentación y eléctricasAdvertencias el acceso al sistema Descarga electrostática ESD Advertencias sobre el montaje en bastidorPeriféricos o dispositivos láser Sustitución de la bateríaEnfriamiento y circulación de aire 简体中文 服务器安全信息 设备操作规范 系统使用警告 机架固定件警告 其他危险 Product EMC Compliance Class a Compliance Product Safety ComplianceRegulatory and Compliance Information Product Regulatory ComplianceProduct Regulatory Compliance Markings Certifications / Registrations / DeclarationsFCC USA Electromagnetic Compatibility NoticesTaiwan Declaration of Conformity Bsmi Industry Canada ICES-003Europe CE Declaration of Conformity Korean Compliance RRL Page Board / Chassis Information Intel Server Issue Report FormDimm Configuration Add-in Card, Peripheral, Video, NIC Operating System InformationManagement Information Hard Drive InformationComplete Problem Description

SR1475NH1-E, SE7230NH1-E specifications

The Intel SE7230NH1-E and SR1475NH1-E motherboards are pivotal components designed specifically for server and workstation environments, delivering exceptional performance, reliability, and scalability. These motherboards cater to the demands of enterprise-level applications, making them ideal for various computing needs, from database management to virtualization.

The Intel SE7230NH1-E is built on the Intel 5000P chipset, optimized to support dual Intel Xeon processors. This motherboard is engineered for businesses requiring substantial computational power, featuring up to 64GB of DDR2 memory support across eight DIMM slots. The integration of ECC (Error-Correcting Code) memory ensures enhanced data integrity and reliability, crucial for mission-critical applications.

On the other hand, the SR1475NH1-E motherboard offers a slightly different configuration while maintaining high performance. It supports the Intel Xeon 5100 and 5300 series processors, also featuring dual-socket capabilities for extensive workload management. With its advanced memory architecture, it provides support for DDR2 memory, boosting performance while ensuring fault tolerance through ECC support.

Both motherboards exhibit robust I/O capabilities, with multiple PCI Express slots and standard PCI slots, allowing extensive expansion options for network cards, RAID controllers, and other critical peripherals. Integrated SATA interfaces enable efficient storage solutions, facilitating hot-swappable drive capability, essential for maintaining uptime in server environments.

In terms of connectivity, the Intel SE7230NH1-E and SR1475NH1-E motherboards come equipped with Dual Gigabit Ethernet ports, providing seamless network connectivity and redundancy. This feature is vital for organizations that require constant network access and reliable data transfer rates.

The thermal management solutions embedded within these motherboards are also noteworthy, featuring active and passive cooling designs that ensure stable operation under high workloads. This is particularly crucial in server environments where prolonged performance can lead to overheating, potentially affecting hardware longevity.

Moreover, these motherboards support technologies such as Intel Virtualization Technology, enhancing the ability to run multiple operating systems on a single platform, thus optimizing resource usage.

In summary, the Intel SE7230NH1-E and SR1475NH1-E motherboards stand out due to their combination of compatibility, expandability, and resilience. They are engineered to meet the extensive requirements of modern enterprise computing, making them valuable assets for businesses seeking reliable server solutions.