ViewSonic PJ501 What the warranty covers, How long the warranty is effective, How to get service

Page 30

LIMITED WARRANTY

VIEWSONIC PROJECTOR

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will at its sole option repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic projectors are warranted for three (3) years for all parts excluding the lamp and three (3) years for all labor from the date of the first consumer purchase. Projector lamps are warranted separately.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1.Any product on which the serial number has been defaced, modified or removed.

2.Damage, deterioration or malfunction resulting from:

a.Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

b.Repair or attempted repair by anyone not authorized by ViewSonic.

c.Any damage of the product due to shipment.

d.Removal or installation of the product.

e.Causes external to the product, such as electric power fluctuations or failure.

f.Use of supplies or parts not meeting ViewSonic’s specifications.

g.Normal wear and tear.

h.Any other cause which does not relate to a product defect.

3.Removal, installation, and set-up service charges.

How to get service:

1.For information about receiving service under warranty, contact ViewSonic Customer Support. You will need to provide your product’s serial number.

2.To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3.Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4.For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Exclusion of damages:

VIEWSONIC’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. VIEWSONIC SHALL NOT BE LIABLE FOR:

1.DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

2.ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.

3.ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.

Projector Warranty (V3.0)

Release Date: May 1, 2002

27 ViewSonic PJ501/PJ551

Image 30
Contents User Guide Contents Limited Warranty For Your Records Package Contents FeaturesProduct Features Before UseProjector Components Diagram Projector ComponentsRemote Control Components Remote Control Components DiagramBattery Inserting the BatteriesInstallation Angle AdjustmentProjection Distance Power Connection CablingCabling Computer Example of System SetupPlug & Play DVD PlayerRemote Control Power onPower OFF OperationsBasic Operation Basic OperationDescription Search AutoBlank ON/OFF AspectMain Menu Main Menu Actions/DescriptionPICTURE-1 Menu Main MenuPICTURE-1Menu Actions/Description PICTURE-2 Menu Actions/Description PhasePICTURE-2 Menu SizeHdtv Input MenuInput Menu Sync on GBlank Screen MenuScreen Menu Start UPOption Menu Option Menu Actions/DescriptionLamp Life MaintenanceLamp LampResetting the Lamp Timer Replacing the LampCleaning the Cabinet and Remote Control Maintenance Inside the EquipmentCleaning the Lens Air-FilterIndicator TroubleshootingIndicator Messages OSD MessagesSymptom Symptom Possible cause RemedySymptom No audio Video isPresent but Audio isSpecification SpecificationsPJ501 Technical Specifications PJ501 SpecificationsPJ551 Technical Specifications PJ551 SpecificationsCountry/Region Web site = Telephone Part Ordering SpecificationsCustomer Support Optional PartsWho the warranty protects What the warranty coversHow long the warranty is effective What the warranty does not coverFor the United States and Canada Power Cord Safety GuidelinesAppendix For European CountriesCompliance Information for European Countries Compliance Information for U.S.ACompliance Information for Canada User Information for all Countries