Intel BXTS13X installation instructions Warranty does not cover, HOW to Obtain Warranty Service

Warranty does NOT cover:

•any costs associated with the repair or replacement of the Product including labor, installation or other costs incurred by you, and in particular, any costs relating to the removal or replacement of any Product that is soldered or otherwise permanently affixed to any printed circuit board; OR

•damage to the Product due to external causes, including accident, problems with electrical power, abnormal electrical, mechanical or environmental conditions, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing; OR

•any Product which has been modified or operated outside of Intel’s publicly available specifications or where the original identification markings (trademark or serial number) has been removed, altered or obliterated from the Product.

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service for the Product (whether purchased in its original sealed packaging or as part of a computer system), you may contact your original place of pur- chase in accordance with its instructions or you may contact Intel.To request warranty service from Intel, you must contact the Intel Customer Support (“ICS”) center in your region within the warranty period during normal business hours (local time), excluding holidays and return the Product to the designated ICS center. (See back cover for infor- mation regarding how to contact ICS in your region.) Please be prepared to provide: (1) your name, mailing address, email address and telephone numbers; (2) proof of purchase;

(3)model name and product identification number found on the Product; (4) if applicable, a description of the computer system including the brand and model; and (5) an explana- tion of the problem. The ICS representative may need additional information from you depending on the nature of the problem.

Upon ICS’s verification that the Product is eligible for warranty service, you will be issued a Return Material Authorization (“RMA”) number and provided with instructions for returning the Product to the designated ICS center. When you return the Product to the ICS center, you must include the RMA number on the outside of the package. Intel will not accept any returned Product without an RMA number, or that has an invalid RMA number, on the package. You must deliver the returned Product to the designated ICS center in the original or equivalent packaging, with shipping charges pre-paid, and assume the risk of damage or loss during shipment. Freight charges and/or handling fees may apply if the Product for which you are requesting warranty services was not sold via authorized distribution in your country/Region. (For a definition of country/Region, contact the ICS center in your region or go to www.intel.com/support.)