ViewSonic WMG120, WMG80 manual Troubleshooting Solutions, Gateway

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Troubleshooting Solutions

1If you are using a cable or DSL modem and are having problems connecting to the Internet, do the following:

Turn off your cable or DSL modem, PC, and the

Gateway.

Turn on your modem and wait a few minutes until the modem has established a connection with your ISP.

Turn on the Gateway.

Turn on your PC and attempt to connect to the Internet. For most users, the Gateway’s default values should be satisfactory. Some users may need to enter additional information in order to connect to the Internet through their ISP or broadband (cable or DSL) carrier. For example, some cable providers require a specific MAC address for connection to the Internet. To learn more about this, click the Advanced Settings tab and then the MAC Address Clone tab.

ViewSonic Wireless Media Gateway

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Contents WMG80 / WMG120 Wireless Media Gateway Product Registration For Your Records Table of Contents ViewSonic Wireless Media Gateway Iii File Management Set Up the Print ServerTroubleshooting & Maintenance Appendix Overview Typical Setup Access photos, video, music and more on demand Product FeaturesGeneral Requirements Package Contents Safety Notice Status Front Panel LEDsBack Panel Ports Set up the Gateway Connect the Gateway Front of Gateway Back of GatewayFor Windows 2000 or XP Set your PC to DhcpViewSonic Wireless Media Gateway Restart your PC if prompted Login Configure the GatewayDaylight Saving Time if this applies Primary Setup tabLAN Primary Setup You’re done with the basic setup! Go to Set up your network Security Mode WEPSecurity Mode select WEP Encryption WAN tab Set up your networkInternet Settings ViewSonic Wireless Media Gateway Click Return VPN Connection ViewSonic Wireless Media Gateway IPSec Policies Source IP address IPSecPolicy Name StatusIKE Policy Click Submit or ResetManual Connection LAN tab LAN Ethernet ConfigurationAdvanced tab System SettingsRouting Remote AdministrationLogging Alert Log DNS Proxy MAC CloneDynamic DNS Service TimeoutMonitor IP Reassembly ConfigurationCorporate Outbound/Inbound Security tabViewSonic Wireless Media Gateway Self policy User filtering FilteringUser group filtering IP Address filtering Service filtering Schedule MAC address filter Parental Control DMZ NAT Network Address TranslationFirewall Attacks Utilities tab Save Settings vs LogoutUpload/backup Configuration Factory DefaultRestart Router To download newer software Firmware UpgradeTar Upgrade Media Server ApplicationUpdate Media Server Host Name Wlan tab Wireless LAN Basic SettingsAlternate Method 3 Internet Explorer Browser Transfer content to your Gateway hard driveMethod 1 Networking Companion CD Alternate Method 2 Network Share Alternate Method 3 Open Internet Browser Connect a USB printer Access the InternetInstall printer driver Turn PC on \\192.168.1.1 Set up the print serverViewSonic Wireless Media Gateway Select a model from the list of Printers. Click OK Test printer connection Getting Help Checklist Troubleshooting & MaintenanceGateway Troubleshooting SolutionsLAN Connection Problems I can’t access my Gateway Can’t connect to other computers on my LAN Forgot my password. What do I do? With email address Customer SupportCleaning Instructions Maintenance InstructionsFirmware Updates Software UpdatesClass B Regulations Regulatory InformationFCC Interference Statement ViewSonic Wireless Media Gateway Canada Appendix WAN LAN USB SpecificationsWireless Media Gateway Products Limited WarrantyViewSonic Gateway Products Warranty Release Date June 3 Glossary ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway ViewSonic Wireless Media Gateway