Chapter 5: Troubleshooting & Maintenance
This chapter provides possible solutions to problems you may encounter while operating your Gateway and maintenance instructions.
•Getting Help Checklist (shown on the right)
•Troubleshooting Solutions
•Customer Support contact information
•Maintenance instructions
-Firmware Updates
-Software Updates
-Cleaning Instructions
Getting Help Checklist
1Read the Troubleshooting section in this chapter.
2Read the Table of Contents at the front of this user guide and look for the topic you need help with.
3Contact ViewSonic Customer Suport (contact information is listed in this chapter.)
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