Lenovo 3122 Recovery information, Creating and using recovery media, Creating recovery media

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Chapter 3. Recovery information

This chapter provides information about the recovery solutions provided by Lenovo.

This chapter contains the following topics:

“Creating and using recovery media” on page 55

“Performing backup and recovery operations” on page 56

“Using the Rescue and Recovery workspace” on page 57

“Creating and using a rescue medium” on page 58

“Installing or reinstalling device drivers” on page 59

“Solving recovery problems” on page 59

Notes:

1.The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install

the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following:

a.Click Start All Programs Lenovo ThinkVantage Tools, and double-clickEnhanced Backup and Restore.

b.Follow the instructions on the screen.

c.When the installation process completes, the Enhanced Backup and Restore icon is activated.

2.There are a variety of methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of your operating system.

3.The product on the recovery media may be used only for the following purposes:

• Restore the product preinstalled on your computer

• Reinstall the product

• Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media on the Windows 7 operating system.

Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices.

© Copyright Lenovo 2011

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Contents ThinkCentre User Guide Second Edition December Copyright Lenovo Contents Index Important safety information Iv ThinkCentre User Guide Product overview FeaturesConnectivity Preinstalled operating system Software overview SpecificationsSoftware provided with your Windows operating system Lenovo ThinkVantage Tools Locations Lenovo Solution CenterFront connector, control, and indicator locations Locating connectors and parts on the rear of your computerConnector Description If you use speech-recognition software Locating parts on the system board Locating componentsSystem board part locations Locating internal drivesDrive bay locations Installing or replacing hardware Installing or replacing hardwareHandling static-sensitive devices Opening the computer cover Installing external optionsRemoving the front bezel Removing and reinstalling the front bezelWhat to do next Accessing the system board components and drivesRemoving a memory module Installing or replacing a memory moduleOpening the retaining clips Installing or replacing a PCI cardRemoving a PCI card Installing the PCI card Installing the card reader Installing or replacing the card readerInstalling the card reader Installing the screw that secures the card reader Replacing the card reader Installing the card reader Replacing the battery Replacing the hard disk drive Removing the old batteryRemoving the hard disk drive Removing the hard disk drive from the bracket Replacing the optical drive Installing the hard disk drivePivoting the optical drive bay Removing the old optical drive Installing a new optical drive Replacing the heat sink and fan assemblyScrews that secure the heat sink and fan assembly Removing the heat sink fan duct Installing the heat sink fan duct Replacing the power supply assemblyInstalling or replacing hardware Removing the heat sink fan duct Power connectors on the system board Installing the power supply assembly Replacing the microprocessor Accessing the microprocessor Installing or replacing hardware Replacing the internal speaker Removing the front bezel Removing the cover presence switch Removing the internal speaker Installing the new internal speaker Reinstalling the cover presence switch Replacing the front audio and USB assemblyRemoving the front audio and USB assembly Replacing the mouse Replacing the keyboardMouse connectors Completing the parts replacementPassword protection Obtaining device drivers Basic security featuresIntegrated cable lock Erasing a lost or forgotten password clearing Cmos Creating and using recovery media Recovery informationCreating recovery media Performing backup and recovery operations Using recovery mediaPerforming a backup operation Using the Rescue and Recovery workspace Performing a recovery operationUsing a rescue medium Creating and using a rescue mediumCreating a rescue medium Solving recovery problems Installing or reinstalling device driversThinkCentre User Guide Starting the Setup Utility program Using the Setup Utility programViewing or changing settings Using passwordsPower-on password Password considerationsAdministrator password Setting, changing, or deleting a passwordSelecting a temporary startup device Selecting a startup deviceViewing or changing the startup device sequence Exiting the Setup Utility program Updating flashing the Bios from a disc Using system programsUpdating system programs Recovering from a Post and Bios update failure Updating flashing the Bios from your operating systemUpdating system programs ThinkCentre User Guide Basic troubleshooting Troubleshooting and diagnostic programsLenovo Solution Center Diagnostic programsPC-Doctor for DOS Lenovo ThinkVantage ToolboxOptical mouse Cleaning the mouseNon-optical mouse Troubleshooting and diagnostic programs ThinkCentre User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo ThinkVantage ToolsSafety and warranty Access HelpLenovo Welcome Lenovo Support Web siteUsing the documentation and diagnostic programs Help and serviceCalling for service Purchasing additional services Using other servicesAppendix A. Notices Television output notice Trademarks ThinkCentre User Guide CRU IndexInstalling options Memory module PCI card Security features Set Power-On Password ThinkCentre User Guide Page 0A94223