Lenovo 3122, 3120, 3128, 3126 Installing or reinstalling device drivers, Solving recovery problems

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2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key.

3.On the Startup Device Menu, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts.

If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium:

1.Attach the USB hard disk drive to one of the USB connectors on your computer.

2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key.

3.On the Startup Device Menu, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.

When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.

Installing or reinstalling device drivers

Before installing or reinstalling device drivers, make sure that you have a preinstalled operating system and the documentation and software media for the device.

Device drivers for factory-installed devices are located on the computer hard disk drive (usually drive C:) in the SWTOOLS\DRIVERS subdirectory. The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/support. Other device drivers are on the software media that come with individual devices.

To install or reinstall the device driver for a factory-installed device, do the following:

1.Turn on the computer.

2.Use Windows Explorer or My Computer to display the directory structure of your hard disk drive.

3.Go to the C:\SWTOOLS directory.

4.Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO.

5.Open the appropriate device subfolder.

6.Do one of the following:

In the device subfolder, look for a SETUP.exe file. Double-click the file and follow the instructions on the screen to complete the installation.

In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver. Follow the instructions to complete the installation.

If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 58.

Chapter 3. Recovery information 59

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Contents ThinkCentre User Guide Second Edition December Copyright Lenovo Contents Index Important safety information Iv ThinkCentre User Guide Product overview FeaturesConnectivity Preinstalled operating system Software provided with your Windows operating system SpecificationsSoftware overview Lenovo ThinkVantage Tools Locations Lenovo Solution CenterFront connector, control, and indicator locations Locating connectors and parts on the rear of your computerConnector Description If you use speech-recognition software Locating parts on the system board Locating componentsSystem board part locations Locating internal drivesDrive bay locations Handling static-sensitive devices Installing or replacing hardwareInstalling or replacing hardware Opening the computer cover Installing external optionsRemoving the front bezel Removing and reinstalling the front bezelWhat to do next Accessing the system board components and drivesRemoving a memory module Installing or replacing a memory moduleOpening the retaining clips Installing or replacing a PCI cardRemoving a PCI card Installing the PCI card Installing the card reader Installing or replacing the card readerInstalling the card reader Installing the screw that secures the card reader Replacing the card reader Installing the card reader Replacing the battery Replacing the hard disk drive Removing the old batteryRemoving the hard disk drive Removing the hard disk drive from the bracket Replacing the optical drive Installing the hard disk drivePivoting the optical drive bay Removing the old optical drive Installing a new optical drive Replacing the heat sink and fan assemblyScrews that secure the heat sink and fan assembly Removing the heat sink fan duct Installing the heat sink fan duct Replacing the power supply assemblyInstalling or replacing hardware Removing the heat sink fan duct Power connectors on the system board Installing the power supply assembly Replacing the microprocessor Accessing the microprocessor Installing or replacing hardware Replacing the internal speaker Removing the front bezel Removing the cover presence switch Removing the internal speaker Installing the new internal speaker Reinstalling the cover presence switch Replacing the front audio and USB assemblyRemoving the front audio and USB assembly Replacing the mouse Replacing the keyboardMouse connectors Completing the parts replacementIntegrated cable lock Obtaining device drivers Basic security featuresPassword protection Erasing a lost or forgotten password clearing Cmos Creating recovery media Recovery informationCreating and using recovery media Performing a backup operation Using recovery mediaPerforming backup and recovery operations Using the Rescue and Recovery workspace Performing a recovery operationCreating a rescue medium Creating and using a rescue mediumUsing a rescue medium Solving recovery problems Installing or reinstalling device driversThinkCentre User Guide Starting the Setup Utility program Using the Setup Utility programViewing or changing settings Using passwordsPower-on password Password considerationsAdministrator password Setting, changing, or deleting a passwordViewing or changing the startup device sequence Selecting a startup deviceSelecting a temporary startup device Exiting the Setup Utility program Updating system programs Using system programsUpdating flashing the Bios from a disc Recovering from a Post and Bios update failure Updating flashing the Bios from your operating systemUpdating system programs ThinkCentre User Guide Basic troubleshooting Troubleshooting and diagnostic programsLenovo Solution Center Diagnostic programsPC-Doctor for DOS Lenovo ThinkVantage ToolboxNon-optical mouse Cleaning the mouseOptical mouse Troubleshooting and diagnostic programs ThinkCentre User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo ThinkVantage ToolsSafety and warranty Access HelpLenovo Welcome Lenovo Support Web siteCalling for service Help and serviceUsing the documentation and diagnostic programs Purchasing additional services Using other servicesAppendix A. Notices Television output notice Trademarks ThinkCentre User Guide CRU IndexInstalling options Memory module PCI card Security features Set Power-On Password ThinkCentre User Guide Page 0A94223