Lenovo 3137 Recovery information, Creating and using recovery media, Creating recovery media

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Chapter 3. Recovery information

This chapter provides information about the recovery solutions provided by Lenovo.

This chapter contains the following topics:

Creating and using recovery media

Performing backup and recovery operations

Using the Rescue and Recovery workspace

Creating and using a rescue medium

Installing or reinstalling device drivers

Solving recovery problems

Notes:

1.The recovery information in this chapter only applies to the computers that have a hard disk drive and preinstalled software from Lenovo.

2.There are a variety of methods to choose from when considering how to recover in the event of a software- or hardware-related problem. Some methods vary depending on the type of your operating system.

3.The product on the recovery media may be used only for the following purposes:

Restore the product preinstalled on your computer

Reinstall the product

Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created. The recovery media might contain a boot medium and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media on different operating systems.

Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. On the Windows Vista operating systems, you can create recovery media using only discs, so this operation is also called “creating Product Recovery discs.”

To create recovery media on the Windows 7 operating system, click Start All Programs Lenovo ThinkVantage Tools Factory Recovery Disks. Then, follow the instructions on the screen.

To create Product Recovery discs on the Windows Vista operating system, click Start All Programs ThinkVantage Create Product Recovery Media. Then, follow the instructions on the screen.

© Copyright Lenovo 2010

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Contents ThinkCentre User Guide Page ThinkCentre User Guide First Edition October Copyright Lenovo Contents Appendix A. Notices Important safety information Viii ThinkCentre User Guide Product overview FeaturesPower supply Preinstalled software programs SpecificationsSoftware provided by Lenovo Software overviewThinkVantage Productivity Center Adobe Reader Locations Locating connectors on the front of your computerAntivirus software Connector Description Locating connectors on the rear of your computerComponent locations Locating componentsSystem board part locations Locating parts on the system boardDrive bay locations Locating internal drivesHandling static-sensitive devices Installing or replacing hardwareInstalling or replacing hardware Installing external optionsOpening the computer cover Accessing the system board components and drivesPivoting the optical drive bay assembly Installing or replacing a memory moduleOpening the retaining clips What to do next Installing or replacing a PCI cardRemoving a PCI card Installing the PCI card Replacing the batteryReplacing the hard disk drive Removing the old batteryRemoving the hard disk drive Replacing the optical drive Installing the hard disk driveRemoving the old optical drive Installing a new optical drive Replacing the power supply assemblyRemoving the retaining screws for the power supply assembly Replacing the heat sink Removing the power supply assemblyRemoving the heat sink Replacing the front audio and USB assembly Removing the front bezel Replacing the system fanRemoving the system fan Replacing the internal speakerRemoving the front bezel Removing the internal speaker Replacing the keyboard or mouse Installing the new internal speakerConnecting a new keyboard or mouse Completing the parts replacementIntegrated cable lock Installing security featuresErasing lost or forgotten passwords clearing Cmos Password protectionCreating and using recovery media Recovery informationCreating recovery media Performing backup and recovery operations Using recovery mediaPerforming a backup operation Using the Rescue and Recovery workspace Performing a recovery operationCreating a rescue medium Creating and using a rescue mediumInstalling or reinstalling device drivers Using a rescue mediumSolving recovery problems Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsSetting, changing, and deleting a password Power-On PasswordAdministrator Password Hard Disk PasswordSelecting or changing the startup device sequence Exiting from the Setup Utility programSelecting a startup device Selecting a temporary startup deviceThinkCentre User Guide Updating flashing the Bios from a disc Using system programsUpdating system programs Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemBasic troubleshooting Troubleshooting and diagnosticsLenovo ThinkVantage Toolbox Diagnostic programsPC-Doctor for DOS PC-Doctor for Rescue and RecoveryCleaning an optical mouse Lenovo ThinkVantage Tools Getting information, help, and serviceInformation resources Online Books folderSafety and Warranty Access HelpLenovo Welcome Using the documentation and diagnostic programs Help and serviceCalling for service Purchasing additional services Using other servicesAppendix A. Notices European conformance CE mark Trademarks Television output noticeCRU IndexRescue and Recovery workspace Page ThinkCentre User Guide Page 71Y7175