Lenovo 3245 Getting information, help, and service, Information resources, Online Books folder

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Chapter 7. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Online Books folder

Note: The Online Books folder is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.

The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide, which provides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to view the publication.

To view the publication, click Start ➙ All Programs ➙ Online Books ➙ Online Books, then double-click the publication for your computer. The publication is also available on the Lenovo Support Web site at: http://www.lenovo.com/support

Notes:

1.The publication is in PDF version. To view the publication, you need to have the Adobe Reader program preinstalled on your computer. If the Adobe Reader program has not been installed on your computer, a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation.

2.The publication is available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support

3.If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer, download the desired language version from the Adobe Web site at: http://www.adobe.com

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

Note: The Lenovo ThinkVantage Tools program is only available on computers that have an internal hard disk drive, a Windows 7 operating system, and preinstalled software programs from Lenovo.

To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easy and secure. It provides easy access to various technologies, such as:

•Client Security Solution

•Power Manager

•Productivity Center

© Copyright Lenovo 2010

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Contents ThinkCentre User Guide Page ThinkCentre User Guide First Edition October Copyright Lenovo Contents Appendix A. Notices Important safety information Viii ThinkCentre User Guide Product overview FeaturesPower supply Preinstalled software programs SpecificationsSoftware provided by Lenovo Software overviewThinkVantage Productivity Center Antivirus software Locations Locating connectors on the front of your computerAdobe Reader Connector Description Locating connectors on the rear of your computerComponent locations Locating componentsSystem board part locations Locating parts on the system boardDrive bay locations Locating internal drivesHandling static-sensitive devices Installing or replacing hardwareInstalling or replacing hardware Installing external optionsOpening the computer cover Accessing the system board components and drivesPivoting the optical drive bay assembly Installing or replacing a memory moduleOpening the retaining clips What to do next Installing or replacing a PCI cardRemoving a PCI card Installing the PCI card Replacing the batteryReplacing the hard disk drive Removing the old batteryRemoving the hard disk drive Replacing the optical drive Installing the hard disk driveRemoving the old optical drive Installing a new optical drive Replacing the power supply assemblyRemoving the retaining screws for the power supply assembly Replacing the heat sink Removing the power supply assemblyRemoving the heat sink Replacing the front audio and USB assembly Removing the front bezel Replacing the system fanRemoving the system fan Replacing the internal speakerRemoving the front bezel Removing the internal speaker Replacing the keyboard or mouse Installing the new internal speakerConnecting a new keyboard or mouse Completing the parts replacementIntegrated cable lock Installing security featuresErasing lost or forgotten passwords clearing Cmos Password protectionCreating recovery media Recovery informationCreating and using recovery media Performing a backup operation Using recovery mediaPerforming backup and recovery operations Using the Rescue and Recovery workspace Performing a recovery operationCreating a rescue medium Creating and using a rescue mediumInstalling or reinstalling device drivers Using a rescue mediumSolving recovery problems Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsSetting, changing, and deleting a password Power-On PasswordAdministrator Password Hard Disk PasswordSelecting or changing the startup device sequence Exiting from the Setup Utility programSelecting a startup device Selecting a temporary startup deviceThinkCentre User Guide Updating system programs Using system programsUpdating flashing the Bios from a disc Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemBasic troubleshooting Troubleshooting and diagnosticsLenovo ThinkVantage Toolbox Diagnostic programsPC-Doctor for DOS PC-Doctor for Rescue and RecoveryCleaning an optical mouse Lenovo ThinkVantage Tools Getting information, help, and serviceInformation resources Online Books folderLenovo Welcome Access HelpSafety and Warranty Calling for service Help and serviceUsing the documentation and diagnostic programs Purchasing additional services Using other servicesAppendix A. Notices European conformance CE mark Trademarks Television output noticeCRU IndexRescue and Recovery workspace Page ThinkCentre User Guide Page 71Y7175
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