Lenovo 5548, 3026, 3269, 3039, 5536, 5391, 5472, 5485, 3627, 3491, 3319, 3394 Solving recovery problems

Page 48

2.Use Windows Explorer or My Computer to display the directory structure of your hard disk drive.

3.Go to the C:\SWTOOLS directory.

4.Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO.

5.Open the appropriate device subfolder.

6.Do one of the following:

•In the device subfolder, look for a SETUP.exe file. Double-click the file and follow the instructions on the screen to complete the installation.

•In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver. Follow the instructions to complete the installation.

•If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

•Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 38.

•Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using recovery media” on page 35.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium, a recovery repair diskette, or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program. See “Selecting a startup device” on page 43 for detailed information about temporarily or permanently changing the startup device sequence. For more information about the Setup Utility program, see Chapter 4 “Using the Setup Utility” on page 41.

It is important to create a rescue medium, a recovery repair diskette, and a set of recovery media as early as possible and store them in a safe place for future use.

40ThinkCentre User Guide

Page 47 Page 49
Image 48
Page 47 Page 49
Contents ThinkCentre User Guide Page ThinkCentre User Guide First Edition October Copyright Lenovo Contents Appendix A. Notices Important safety information Viii ThinkCentre User Guide Features Product overviewPower supply Specifications Preinstalled software programsSoftware overview Software provided by LenovoThinkVantage Productivity Center Locations Locating connectors on the front of your computer Adobe ReaderAntivirus software Locating connectors on the rear of your computer Connector DescriptionLocating components Component locationsLocating parts on the system board System board part locationsLocating internal drives Drive bay locationsInstalling or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesAccessing the system board components and drives Opening the computer coverInstalling or replacing a memory module Pivoting the optical drive bay assemblyOpening the retaining clips Installing or replacing a PCI card What to do nextRemoving a PCI card Replacing the battery Installing the PCI cardRemoving the old battery Replacing the hard disk driveRemoving the hard disk drive Installing the hard disk drive Replacing the optical driveRemoving the old optical drive Replacing the power supply assembly Installing a new optical driveRemoving the retaining screws for the power supply assembly Removing the power supply assembly Replacing the heat sinkRemoving the heat sink Replacing the front audio and USB assembly Replacing the system fan Removing the front bezelReplacing the internal speaker Removing the system fanRemoving the front bezel Removing the internal speaker Installing the new internal speaker Replacing the keyboard or mouseCompleting the parts replacement Connecting a new keyboard or mouseInstalling security features Integrated cable lockPassword protection Erasing lost or forgotten passwords clearing CmosRecovery information Creating and using recovery mediaCreating recovery media Using recovery media Performing backup and recovery operationsPerforming a backup operation Performing a recovery operation Using the Rescue and Recovery workspaceCreating and using a rescue medium Creating a rescue mediumUsing a rescue medium Installing or reinstalling device driversSolving recovery problems Using the Setup Utility Starting the Setup Utility programViewing and changing settings Using passwordsPower-On Password Administrator PasswordHard Disk Password Setting, changing, and deleting a passwordExiting from the Setup Utility program Selecting a startup deviceSelecting a temporary startup device Selecting or changing the startup device sequenceThinkCentre User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Updating flashing the Bios from your operating system Recovering from a POST/BIOS update failureTroubleshooting and diagnostics Basic troubleshootingDiagnostic programs Lenovo ThinkVantage ToolboxPC-Doctor for Rescue and Recovery PC-Doctor for DOSCleaning an optical mouse Getting information, help, and service Information resourcesOnline Books folder Lenovo ThinkVantage ToolsAccess Help Safety and WarrantyLenovo Welcome Help and service Using the documentation and diagnostic programsCalling for service Using other services Purchasing additional servicesAppendix A. Notices Television output notice European conformance CE mark TrademarksIndex CRURescue and Recovery workspace Page ThinkCentre User Guide Page 71Y7175
Top Page Image Contents